Facilities and Maintenance Associate

Safari Land•West Springfield, MA

About The Position

This hands-on role combines janitorial work with basic facilities upkeep, minor repairs, and outdoor maintenance across office and manufacturing areas. The associate completes routine tasks independently and responds to upkeep needs as they arise. They will learn to operate the facility’s heating and cooling systems according to established procedures, monitor general operation, recognize unusual conditions, and report concerns promptly. Work must stay within the employee’s training and authorization; issues requiring a qualified technician must be reported. The position offers an opportunity to develop facilities skills and potentially take on coordination or leadership responsibilities as experience and business needs allow. Advancement depends on business needs and demonstrated performance. A college degree is not required; relevant hands-on experience, reliability, initiative, and willingness to learn are valued.

Requirements

At least two years of experience in janitorial, facilities, maintenance, handyman, or a related hands-on role.
High school diploma or GED.
Practical repair skills and the judgment to recognize when a task is outside one’s training or requires a qualified professional.
Interest in learning to operate facility heating and cooling systems and identify when they may need attention.
Ownership, pride in work, and attention to cleanliness and detail.
Initiative, sound time-management skills, and the ability to work independently while taking direction.
A helpful, professional approach when responding to requests from employees and visitors.
Interest in developing leadership skills and taking on more responsibility over time.
Willingness to work early-morning or late-night shifts as needed.
Ability to lift and move at least 30 pounds without assistance and perform repetitive motions.
Ability to perform the essential physical tasks of the role, including outdoor and seasonal work, with or without reasonable accommodation.

Responsibilities

Clean and maintain office and manufacturing areas by vacuuming, sweeping, mopping, dusting, and wiping surfaces.
Clean restrooms and keep bathrooms, supply rooms, and shared areas stocked and organized.
Collect and dispose of trash and respond promptly to spills and urgent cleaning requests using appropriate equipment and procedures.
Perform basic, approved facilities upkeep and minor repairs within the limits of experience and training, such as changing light bulbs, painting, and completing simple repairs.
Learn to operate facility heating and cooling systems according to established procedures, monitor their general operation, recognize unusual conditions or signs of a problem, and report concerns promptly.
Identify maintenance concerns, safety hazards, or repairs requiring a qualified technician and report them promptly; do not perform work beyond training or authorization.
Maintain outdoor areas, including landscaping, lawn care, and seasonal snow and ice removal.
Keep tools, equipment, and supplies organized and notify the appropriate person when items need replenishing or repair.
Complete routine work efficiently with minimal supervision while following instructions, safety practices, and facility procedures.
As experience and business needs allow, help coordinate tasks, communicate priorities, and support or guide other team members.
Perform other related duties as assigned.