Facilities Administrative Specialist

DFCU Financial•Dearborn, MI

About The Position

The Facilities Administrative Specialist provides administrative support for the Facilities & Services department by processing documentation, invoices, records, and other functions that support department operations. The role applies strong organizational skills, attention to detail, and the ability to manage multiple priorities while supporting facilities operations.

Requirements

Minimum high school diploma or equivalent.
Minimum two years of experience in an administrative or program processing capacity.
Ability to efficiently and effectively manage simultaneous priorities.
Proficiency in Microsoft 365.
Demonstrated analytical and problem-solving skills.
Ability to initiate and embrace change.
Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.

Responsibilities

Administer the office supply ordering and FedEx programs; monitor pre-printed inventory and place replenishment orders; process business card orders; and order janitorial and general building supplies.
Prepare invoices for authorization by Facilities & Services management.
Track false alarm fees and request reimbursement for alarms caused by vendor error.
Monitor utility payments, research and resolve billing and service issues, start and stop service for DFCU Financial locations, and maintain the corporate utility report.
Monitor, track, and process property tax payments, Diebold service calls and invoice payments, and vendor W9 and Certificate of Insurance documents.
Process incoming and outgoing FedEx materials.
Process completed work order requests received through the Facilities & Services database.
Process requests, resolve issues, and maintain documentation for department programs and equipment, including fire extinguishers, flag service, vending service, business licenses, fire alarm permits, vehicle registration, and warranties.
Process, track, and document branch vendor issues related to janitorial, landscaping, pest control, and other services.
Draft procedures for department administrative processes and review them regularly for accuracy.
Develop and deliver communications for the operations network via email and Portal.
Complete small-scale Facilities & Services administrative projects.
Perform mail center, courier, maintenance, or support tasks as required.
Sign in and assist credit union guests and vendors when the Physical Security team is unavailable.
Exercise limited delegated supervisory authority as assigned by management.
Perform other duties as assigned.

Benefits

Potential for a hybrid work schedule.
401(k) plan match, dollar for dollar up to 4%.
Additional employer 401(k) contribution of 5% after one year.
Employee bonus program.
Medical, dental, and vision insurance effective date of hire.
Health savings account (HSA).
Flexible spending accounts for medical and dependent care expenses.
Adoption assistance for qualified expenses, up to $10,000 per child.
Wellness initiatives and reimbursements.
Pre-paid legal services plan.
Identity protection plan.
Accident supplemental plan.
Short- and long-term disability plans paid for by the company.
Company-provided basic life insurance of $50,000, with supplemental coverage available for employee, spouse, and child.
Pet insurance.
Free financial planning assistance.
Employee events throughout the year.
Volunteer and community engagement opportunities.
Employee loan discounts for closed-end loans.
Service and anniversary awards.
Employee discounts for company logo wear.
Employee referral payouts.
Paid lunch time.
Tuition reimbursement and education assistance.
Ongoing training opportunities.
Leadership development program.
Paid time off.
13 paid holidays per year.
Flexible scheduling for students.