HFN: Fabrication Coordinator II

Hanger, Inc.•Cromwell, CT

11d

About The Position

The Fabrication Coordinator will be a vital member of the facility, responsible for completion of operational dashboards, reporting, facilitating annual core training, managing Gemba schedule, attendance tracking and coordinating other related tasks within the facility. This role involves owning and maintaining operational dashboards, analyzing operational data to identify trends, coordinating new hire onboarding, managing annual core training, planning and executing facility events, developing employee recognition initiatives, providing meeting support, coordinating supply orders and inventory, offering operational support to the fabrication department, serving as a first-line resource for customer service communications, engaging with internal customers to improve service, managing scheduling entries for incoming work, and participating in process improvement efforts.

Requirements

Strong working knowledge of Microsoft Office Suite, with advanced proficiency in Excel for reporting and tracking
Demonstrated ability to manage multiple operational priorities while consistently meeting deadlines
High attention to detail with the ability to identify discrepancies and recommend corrective actions
Effective communicator capable of interacting independently with employees, clinicians, and leadership
Strong organizational and planning skills, particularly in coordinating events, training, and operational workflows
Team-oriented mindset with the ability to operate independently within established guidelines
Typically requires a minimum of 2 years of related experience.
HS Diploma
Demonstrated knowledge of Microsoft Office Suite, including Excel, Word, Outlook.
Team player that supports the common goals of the team to meet all processing service level agreements.
Ability to function in a fast-paced environment (organize, multi-task & prioritize, while keeping a focus on short- and long-term objectives)
Detail oriented and high level of accuracy to meet deadlines.
Ability to organize complex events, coordinating many factors for successful execution.
Must be able to communicate with all levels of the organization.
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change.
Focus on superior outcomes, and calibrate work processes for outstanding results.

Responsibilities

Own and maintain operational dashboards, ensuring accuracy, timeliness, and relevance for performance measurement and reporting
Analyze operational data, identify trends or gaps, and elevate insights and recommendations to leadership
Coordinate and support new hire onboarding activities, acting as a point of contact for orientation logistics and follow-up
Manage annual core training tracking for all staff, proactively identifying gaps, coordinating completions, and reporting compliance status
Plan, coordinate, and execute seminars, meetings, and facility events with minimal oversight
Develop, administer, and continuously improve employee recognition initiatives aligned with operational and cultural goals
Provide comprehensive meeting support, including scheduling, agenda coordination, documentation, and distribution of follow-up actions
Coordinate ordering of supplies and monitor inventory levels in alignment with Operational Excellence standards, escalating issues or risks as needed
Provide operational support to the fabrication department as required, including occasional hands-on fabrication activities
Serve as a first-line resource for incoming customer service communications by researching issues, resolving routine concerns, and routing complex items appropriately
Proactively engage with internal customers (Clinicians) to strengthen relationships, identify recurring issues, and support service improvement efforts
Manage scheduling entries for incoming work and ensure accurate and timely closure of work orders
Participate in process improvement efforts related to reporting, training administration, and operational coordination
Perform other duties as assigned in support of facility operations

Benefits

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest