F&I Manager

Lithia & Driveway•Honolulu, HI

4d•Onsite

About The Position

We are looking for a F&I Manager to lead, develop, and inspire our F&I team. This role is a key driver of performance, culture, and customer experience. At Lithia & Driveway, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing leaders who want to make an impact – both in their store and across the company. Why Join Our Team? We don't just offer jobs – we offer opportunities. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. At Lithia & Driveway, you'll find: Real opportunities for advancement across a national network, Leadership development and training through our internal learning programs, A high-performance culture that recognizes and rewards results, The ability to influence store success and shape your team.

Requirements

2+ years F&I Manager experience
Acceptable driving record and a valid driver's license in your state of residence.
High School graduate or equivalent, 18 years or older required.

Responsibilities

Greet customers in a friendly and professional manner.
Help customers choose protection packages for their vehicle by presenting all products and their benefits.
Ensure financing for customers by building professional relationships with lenders and working with them to get the best financing available for our customers.
Submit deals to bank electronically using appropriate dealer system.
Enter transactions accurately into ADP and bank approval systems.
Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer's satisfaction.
Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied).
Assist Sales Team with customer engagement in the sales department during peak traffic times.
Obtain all appropriate licensing within 90 days from date of hire.