F & I Manager
About The Position
Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process. Work directly with our employees and customers to develop relationships. Determine customer financing needs and payment options based on a consultative interview process. Present a fully transparent pricing menu to customers detailing their financing options and products. Process finance transactions and ensure 100% compliance with all state and federal laws and regulations. Follow up with customers to ensure satisfaction. Build rapport with customers to create a base of referrals. Set and achieve targeted sales goals. Gain superior product knowledge to effectively help customers. Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy. Provide an exceptional customer experience to drive loyalty.
Requirements
- High school diploma or equivalent required
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Highly detail-oriented and organized
- Demonstrated communication, consultative, interpersonal and organizational skills
- Experience and desire to work with technology
- Intermediate computer skills
- Understand and manage regulations
- Accounting and financial competence
- Integrity and ethical standards
Nice To Haves
- some college/Associates degree preferred
- Finance training/schooling recommended
- Innate problem solver
- Analytical skills
- Exceptional leadership
- Communication skills
- Humble confidence
- Unwavering professionalism
- Self-management
- Ambitious
- Vision and foresight
- Result oriented
- Leadership skills
- Strategic thinking
- Proactive
Responsibilities
- Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
- Work directly with our employees and customers to develop relationships
- Determine customer financing needs and payment options based on a consultative interview process
- Present a fully transparent pricing menu to customers detailing their financing options and products
- Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
- Follow up with customers to ensure satisfaction
- Build rapport with customers to create a base of referrals
- Set and achieve targeted sales goals
- Gain superior product knowledge to effectively help customers
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
- Provide an exceptional customer experience to drive loyalty
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
