F & I Manager / Specialist (22818)
About The Position
The F&I Manager/Specialist is responsible for selling financing and credit life, accident, and health insurance to customers. This role involves providing customers with a thorough explanation of aftermarket products and extended warranties, establishing and maintaining relationships with finance sources, and accurately processing finance and lease deals. The position requires a strong understanding of federal, state, and local regulations affecting the automotive finance department, as well as meticulous attention to detail in processing all necessary paperwork for vehicle transactions. The F&I Manager/Specialist will also train the sales staff on financing and insurance programs, work with sales managers to ensure profitability, and maintain customer satisfaction through effective communication and adherence to dealership policies.
Requirements
- High school diploma or GED.
- Excellent communication skills, oral and written.
- Self-motivated, able to effectively prioritize tasks and organize schedules.
- Ability to work in a fast-paced environment.
- Strong math and computer skills.
- Strong attention to detail.
- Strong customer-service skills.
- Pass drug testing, background investigation/interview.
Nice To Haves
- Prior sales experience preferred.
Responsibilities
- Sells financing and credit life, accident, and health insurance to customers.
- Provides customers with thorough explanation of aftermarket products and extended warranties.
- Establishes and maintains good working relationships with several finance sources, including the manufacturer.
- Processes finance and lease deals accurately and fairly through financial sources to secure approval.
- Processes all federal, state, and dealer paperwork related to vehicle transaction.
- Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.
- Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
- Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
- Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
- Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
- Provides sales force and sales managers with current information about finance and lease programs continually.
- Trains the sales staff regarding the benefits of financing, insurance and extended service programs.
- Works with sales managers to secure a reasonable profit from every sale.
- Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
- Ensures collection of all finance and insurance fees.
- Takes all credit applications.
- Prepares reports on finance penetration.
- Works closely with general sales manager to establish sales department goals and objectives and ensures that they are achieved.
- Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
- Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
- Maintains a professional appearance.
- Maintains a clean and professional work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
