F&B Support Associate (Host)

IPI Delta Kamloops•Kamloops, BC

9d•CA$18 - CA$20•Onsite

About The Position

Delta Hotels by Marriott Kamloops is looking for a friendly, energetic, and guest-focused Food & Beverage Support Associate to support the daily operation of our restaurant, lounge, and Grab & Go outlets. In this role, you will help create exceptional guest experiences by welcoming guests, maintaining clean and organized dining areas, supporting food and beverage service, and assisting with the overall flow of operations. Working closely with the Food & Beverage team, you will play an important role in ensuring guests receive efficient, professional, and memorable service. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering outstanding hospitality.

Requirements

Previous food and beverage, restaurant, hospitality, or customer service experience preferred.
Serving It Right and FOODSAFE certifications required.
Strong guest service, communication, and interpersonal skills.
Positive attitude with the ability to work independently and as part of a team.
Ability to anticipate guest needs and provide thoughtful food and beverage recommendations.
Strong work ethic, sense of urgency, and ability to perform effectively in a fast-paced environment.
Comfortable using computers, POS systems, and technology.
Excellent command of the English language; additional languages are considered an asset.
Must be legally entitled to work in Canada
Flexible availability, including days, evenings, weekends, and holidays.

Responsibilities

Create a welcoming and positive guest experience by providing friendly, professional, and attentive service.
Support restaurant, lounge, and Grab & Go operations by greeting guests, managing seating, assisting with reservations, and directing guests throughout the hotel as needed.
Maintain a clean, organized, and professional dining environment by bussing and resetting tables and ensuring service areas are well maintained.
Assist guests with menu selections and provide recommendations based on food and beverage offerings.
Process guest orders and payments accurately using POS systems and hotel procedures.
Prepare and present Grab & Go food and beverage items in accordance with quality, presentation, and food safety standards.
Replenish food displays, service items, and supplies to maintain operational readiness throughout service periods.
Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively.
Work collaboratively with team members and other hotel departments to support guest satisfaction and operational success.
Follow all food safety, health and safety, and hotel policies and procedures.