F&B Supervisor

Pyramid Global Hospitality

25d•$22 - $23•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Wayfinder Newport is more than just a boutique hotel — it’s a labor of love created by a collective of local chefs, bartenders, artists, designers, and entrepreneurs who proudly call Newport, Rhode Island home. Driven by a shared vision, we set out to reimagine the classic Newport hotel experience with something vibrant, creative, and deeply rooted in the community. Our property features 187 thoughtfully designed rooms, including 30 spacious deluxe suites, a full-service restaurant, and 2,600 square feet of versatile event space. At Wayfinder Newport, we’re committed to being the best employer in the area. What makes us different? It starts with our people-first culture, comprehensive benefits — including 401(k) with company match — and rewarding bonus programs. We're seeking individuals who are genuinely passionate about hospitality and guest service. Our core values center on personal growth, a strong sense of community, and supporting each other’s success. Every team member plays a vital role in creating the exceptional, memorable experiences our guests return for. We’re building more than a hotel — we’re building a destination. One that people are excited to visit, not just pass through. Discover what a career with Pyramid Global at Wayfinder Newport can mean for you. Join our team and help us shape the future of hospitality in Newport. What you will have an opportunity to do: Are you passionate about delivering exceptional dining experiences in a vibrant coastal setting? Little Clam, a modern New England coastal restaurant located within our boutique hotel, is seeking a Food & Beverage Supervisor to join our team. About Little Clam Nestled within our boutique hotel, Little Clam offers an immersive culinary experience celebrating the freshness of local seafood and seasonal produce. Our menu highlights New England’s rich coastal heritage with a focus on New England's iconic coastal cuisine. Join us in creating memorable dining moments that capture the essence of our coastal surroundings. We Are Looking for Team Members Who: - Have a passion for hospitality and creating memorable guest experiences - Possess excellent communication and interpersonal skills - Thrive in a fast-paced environment - Knowledgeable about food and beverage offerings - Have a positive attitude and a strong work ethic If you are ready to embark on a culinary journey that celebrates the flavors of the New England coast, we invite you to join us at Little Clam. We look forward to welcoming you to our team at Little Clam! The Food & Beverage Supervisor supports daily restaurant operations by leading the service team, maintaining high service standards, and ensuring an exceptional guest experience. This role requires strong leadership, attention to detail, and a hands-on approach, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.

Requirements

High school diploma or equivalent required; degree in hospitality or a related field preferred
Minimum of 2 years of experience in food and beverage or hospitality
Prior supervisory experience required
Demonstrated leadership and team management capabilities
Exceptional communication and interpersonal skills
Strong problem-solving abilities with a focus on guest satisfaction
Ability to thrive in a fast-paced, service-driven environment
Knowledge of food safety standards and industry best practices
Ability to stand and remain active for extended periods
Flexible schedule, including availability for evenings, weekends, and holidays
Ability to lift and carry moderate weights as required

Responsibilities

Attend weekly meetings and communicate key updates and upcoming events to team members
Share information about the restaurant’s offerings and capabilities with other departments and guests
Oversee daily food and beverage operations, ensuring seamless service flow and team coordination
Anticipate guest needs, respond promptly to requests, and resolve concerns professionally
Monitor food quality, presentation, and overall service standards
Ensure consistent adherence to food, beverage, and service standards
Support cost control efforts for food, beverage, and labor
Assist with inventory management, receiving, and product utilization
Lead by example, demonstrating exceptional service standards and operational excellence
Foster a positive work environment that encourages employee engagement and retention
Collaborate with kitchen and management teams to improve service efficiency
Support all opening and closing procedures to ensure operational readiness
Assist with hiring, training, and development of team members
Provide support across other food and beverage outlets as needed