F&B Supervisor

Pyramid Global Hospitality
Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. Their 'People First' culture is evident in their employee development programs, comprehensive benefits, and commitment to building meaningful relationships. The company offers health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. They also provide ongoing training and development opportunities across their over 230 properties worldwide. The Belgrove, a new 4-Diamond resort property in West Palm Beach, is part of the Pyramid Global Hospitality portfolio. This resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. The Belgrove prides itself on exceptional service and creating memorable guest experiences, offering a dynamic and rewarding work environment. The team values teamwork, professionalism, and a passion for outstanding service, supported by comprehensive training programs. This role is for a highly motivated and analytical Food and Beverage Supervisor. The ideal candidate is a proactive solution-seeker who leads by example, continuously encourages and engages team members, and strives for improvement. This individual will assist in providing leadership to achieve fiduciary and quality goals for the Food and Beverage operation, ensuring effective and efficient operations while improving the current model, and managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.

Requirements

  • Previous experience working at a Restaurant in a luxury hotel and or full service resort.
  • Knowledge of Micros.
  • Ability to make quick decisions in high stress situations.
  • Excellent customer service skills.
  • Pleasant and positive personality.
  • Well organized.

Responsibilities

  • Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.
  • Supply information about the capabilities and programs to other departments and clients or potential clients.
  • Respond to needs and requests of guests and potential guests.
  • Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.
  • Implement effective cost controls for food, beverage and labor.
  • Utilize the systems for inventory, receiving and product utilization (product cost).
  • Lead by following the standards of productivity for food & beverage personnel.
  • Create a comfortable atmosphere to encourage committed and loyal employees.
  • Assist with hiring and training programs for food and beverage personnel.
  • Assist in the other Food and Beverage outlets in whatever capacity needed.

Benefits

  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
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