F&B Supervisor-NonEx
Churchill Downs Incorporated•Florence, KY
•Onsite
About The Position
This position is accountable for directing the work of the Hourly F&B staff in Bourbon and Brew, Serena’s, and the Beverage department at Turfway Park Racing and Gaming. Monitor and ensure excellent service including food & beverage quality, food & beverage presentation and service standards. Ensures cleanliness, safety & compliance throughout the outlets.
Requirements
- Management abilities demonstrated in managing the F&B operation effectiveness.
- Maintaining interpersonal working relationships among all personnel and support departments.
- Willingness to assume overall responsibility relative to the performance of the department, work flexible hours and handle high pressure deadlines.
- Creative problem solving and resolution management.
- Sense of urgency to tasks and goals as directed.
- Oral and written communication skills.
- Prior experience in food and beverage operations.
- Two years of experience managing personnel.
- Able to obtain a valid Racing License and any applicable health certifications.
Nice To Haves
- Associates degree or above or related field experience preferred.
Responsibilities
- Development of the Hourly staff through Mentor meetings and specific training required including certification and compliance.
- Delegates duties and assign responsibilities to staff.
- Constant review of service execution, ticket times and production schedules.
- Completes and processes performance reviews.
- Assist in development of Team Members, conducts interviews, and participates in the selection, hiring, coaching, retention and termination process.
- Responsible for attending to guest complaints and/or issues resolving matters as expediently as possible.
- Verifies that all sanitation and nutrition practices are maintained.
- Ensures the safety and security of Team Members and guests.
- Ensures product is ordered, stored and inventoried daily.
- Responsible for upholding proper food and beverage preparation and presentation standards – making the necessary corrections.
- Assists with monitoring staffing levels to maintain budgeted levels of employment.
- Control inventory and usage
- Meets with departmental directors and managers as necessary.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
