F&B Operations Manager | Arizona Financial Theatre

Legends Global • Phoenix, AZ

1d • Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! This position reports to the General Manager. The F&B Operations Manager will be responsible for overall management of F&B Operations.

Requirements

• The ideal candidate will have a Bachelor’s degree with a minimum of four years food and beverage and/or retail management experience.
• Detail-oriented and extremely organized with the ability to multi-task
• Ability to interact with all levels of management
• Excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
• Customer Service oriented
• Proficient with Microsoft Word, Excel, and PowerPoint
• Knowledge and effective operations of retail POS including procedures and policies
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
• Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Nice To Haves

• Experience with Scheduling preferred

Responsibilities

• Responsible for ordering and maintaining correct inventory levels.
• Manage and oversee monthly inventory.
• Ensure cash handling procedures are always met.
• Direct and oversee schedules for all hourly staff to guarantee proper payroll and management.
• Develop warehousing plan to assure easy access and accountability of merchandise
• Maintain product and service quality standards by conducting ongoing evaluations and investigating customer concerns
• Recommend and maintain preventative maintenance programs to protect the physical assets of Legends
• Implement and maintain effective communication with the client and all employees
• Assist in the development of programs that result in increased customer satisfaction
• Implement and ensure accurate information entered into POS systems, able to trouble shoot
• Manage in compliance with established Legends’ policies and procedures
• Ensure all cash handling procedures are in effect at all times
• Perform other related duties, tasks and responsibilities as required from time to time

Benefits

• medical
• dental
• vision
• life and disability insurance
• paid vacation
• 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager