F&B Operations Manager | Arizona Financial Theatre

ASM Global•Phoenix, AZ

3d•Onsite

About The Position

Legends Global is seeking an F&B Operations Manager for the Arizona Financial Theatre. This role is responsible for the overall management of F&B Operations, reporting to the General Manager. Legends Global is a premier partner to the world's greatest live events, venues, and brands, delivering integrated premium services. The company culture emphasizes respect, ambitious thinking, collaboration, and bold action, aiming to build an inclusive workplace where employees can be authentic, make an impact, and grow their careers.

Requirements

Ability to perform each essential duty with energy and enthusiasm.
Bachelor’s degree with a minimum of four years food and beverage and/or retail management experience.
Detail-oriented and extremely organized with the ability to multi-task.
Ability to interact with all levels of management.
Excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
Customer Service oriented.
Proficient with Microsoft Word, Excel, and PowerPoint.
Knowledge and effective operations of retail POS including procedures and policies.
Must be available to work extended hours such as nights, weekends, and holidays as business needs require.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Nice To Haves

Experience with Scheduling preferred.

Responsibilities

Responsible for ordering and maintaining correct inventory levels.
Manage and oversee monthly inventory.
Ensure cash handling procedures are always met.
Direct and oversee schedules for all hourly staff to guarantee proper payroll and management.
Develop warehousing plan to assure easy access and accountability of merchandise.
Maintain product and service quality standards by conducting ongoing evaluations and investigating customer concerns.
Recommend and maintain preventative maintenance programs to protect the physical assets of Legends.
Implement and maintain effective communication with the client and all employees.
Assist in the development of programs that result in increased customer satisfaction.
Implement and ensure accurate information entered into POS systems, able to trouble shoot.
Manage in compliance with established Legends’ policies and procedures.
Ensure all cash handling procedures are in effect at all times.
Perform other related duties, tasks and responsibilities as required from time to time.