F&B Manager - Drift Hotel Santa Barbara

TMC Hospitality•Santa Barbara, CA

13d•Onsite

About The Position

As the Food & Beverage Manager at Drift Santa Barbara, you will be responsible for the day-to-day planning, leadership and execution of the hotel's food and beverage operations, including Dawn, Dusk, the Market and on-property events. You'll work closely with the General Manager, Rooms Division Manager and other hotel leaders to achieve operational and financial goals, maintain Drift standards and create an exceptional experience for both hotel guests and local customers. This is a hands-on leadership role. We're looking for someone who is comfortable being on the floor, developing their team, jumping into service when needed and setting the standard through their own actions. Most importantly, you'll help create the kind of food and beverage experience that makes Drift feel like a place people want to spend time in, not simply a place where hotel guests happen to eat and drink.

Requirements

2–3+ years of food and beverage experience in a hotel, restaurant, bar or hospitality environment.
Previous Food & Beverage Manager, Assistant F&B Manager, Restaurant Manager, Restaurant Supervisor or comparable supervisory/management experience.
Demonstrated ability to lead a team and manage a busy service operation.
Strong understanding of food and beverage operations, service standards and guest experience.
Experience training, coaching and developing employees.
Understanding of labor management, scheduling and cost control.
Strong communication, organization and follow-through.
Ability to remain calm, positive and effective in a fast-paced environment.
Working knowledge of food safety, sanitation and responsible alcohol service.
Ability to work flexible hours, including evenings, weekends and holidays.

Nice To Haves

Hotel food and beverage management experience.
Experience in a boutique, lifestyle or independent hotel.
Experience overseeing multiple F&B outlets or concepts.
Experience developing or managing a beverage program.
Experience with hotel events and event F&B.
Experience in Santa Barbara or a comparable coastal California hospitality market.
Experience opening or repositioning an F&B operation.

Responsibilities

Oversee the day-to-day operations of Dawn, Dusk, the Market and on-property F&B events.
Lead from the floor, ensuring excellent service, quality, cleanliness, organization and guest experience.
Partner with the General Manager and Rooms Division Manager on strategic goals, operational planning, training and quality control.
Ensure F&B offerings and outlet operations are aligned with Drift brand standards and profitable.
Maintain proper quality assurance, health, safety and sanitation standards.
Recruit, train, coach and develop F&B employees across all outlets.
Set clear expectations and hold the team accountable to Drift standards.
Lead pre-shift meetings and ongoing training, including beverage and service education.
Maintain a culture of high employee engagement, ethics, morale and teamwork.
Partner with HR and leadership on coaching, counseling and performance management.
Create genuine, thoughtful hospitality for hotel guests and local customers.
Be visible and approachable throughout service.
Resolve guest concerns quickly and professionally.
Look for opportunities to surprise and delight guests while protecting the integrity of the operation.
Help position Drift Santa Barbara as a destination for the local community as well as hotel guests.
Oversee the planning and execution of F&B events and special experiences.
Collaborate with the Drift Supervisor and Sales Manager on event menus and F&B offerings for prospective and confirmed clients.
Develop and maintain the property's beverage programs and ensure the team is trained to execute them consistently.
Partner with Sales and Marketing on F&B promotions, events, partnerships and special programming.
Manage labor, inventory, food and beverage costs and departmental expenses within budget.
Monitor sales and operating performance and identify opportunities to improve revenue and profitability.
Maintain strong inventory, ordering and cost-control practices.
Assist the General Manager with marketing strategies, campaigns and other property initiatives.
Bring new ideas and opportunities to the leadership team and take ownership of additional projects as needed.