F&B Manager

DoubleTree by Hilton Washington Dulles Airport • Herndon, VA

5d • Onsite

About The Position

This role is responsible for overseeing restaurant, bar, and beverage operations, including inventory management, staff supervision, training, and administrative tasks. The F&B Manager ensures smooth daily operations, maintains high standards of service, and collaborates with other hotel departments to ensure guest satisfaction.

Requirements

• Thorough knowledge of hotel fire regulations and policy, accident reports, safety programs.
• Ability to implement proper training program and control the training of the staff to top efficiency and in accordance with Marriott policies.
• Familiarity with operating procedures of all other areas of the hotel.
• Ability to cooperate fully and in a friendly manner with other departments to assure customer satisfaction.
• Ability to determine the requirements for and follow up on special groups, VIPs, etc.
• Ability to follow supervisor’s instructions and complete other duties as directed or assigned.
• Ability to drive personal vehicle or company car as needed.

Nice To Haves

• Experience in F&B management
• Knowledge of Marriott policies

Responsibilities

• Responsible for the organization of the beer/wine cooler and maintaining inventory logs.
• Enforce policies regarding liquor requisitions and maintain liquor par levels.
• Ensure beverage staff members follow proper procedures for ordering, pouring, and cashiering.
• Coordinate all aspects of groups with reservations in the pub/patio area.
• Responsible for reservations on holidays.
• Set up and monitor regular contests and promotions, and assist with implementation of special promotions.
• Conduct regular inspections of work areas and address items needing attention.
• Hold pre-shift meetings with staff.
• Ensure shifts are covered with adequate staff, especially during peak periods.
• Communicate daily with department managers and MOD to ensure consistency and pass on pertinent information.
• Monitor staff performance, provide feedback, reward, discipline, and document performance.
• Address associate complaints and resolve problems.
• Supervise staff and handle associate situations.
• Handle administrative work related to interviewing, hiring, performance appraisals, and terminations.
• Select and develop qualified, goal, and service-oriented individuals.
• Ensure staff are properly groomed and uniformed.
• Maintain work area cleanliness and issue cleaning assignments.
• Maintain operational efficiency and a high standard of quality service and courtesy.
• Maintain close control and inventory of uniforms, supplies, and equipment.
• Prepare and post weekly schedules.
• Conduct hospitality audits to ensure staff conduct aligns with department standards.
• Maintain a complete and accurate set of logs.
• Prepare and submit accident or injury reports.
• Promote teamwork among staff.
• Ensure guests who experience a problem receive an appropriate response and follow-up.
• Carry out supervisory responsibilities in accordance with hotel policy and applicable laws.
• Plan, assign, and direct work of associates.
• Prepare payroll as required.
• Promote open communication between hotel departments.
• Ensure all associates are safety conscious and trained in safe work practices.
• Ensure associates are trained on hotel fire regulations, policy, accident reports, and safety programs.
• Implement and control staff training programs in accordance with Marriott policies.
• Facilitate new hire training and departmental training modules.
• Hold department meetings and attend inter-departmental meetings.
• Be familiar with the operating procedures of all other hotel areas and cooperate to ensure customer satisfaction.
• Route associate commendations to the appropriate person.
• Notify management of pertinent information related to shift activities.
• Determine requirements for and follow up on special groups, VIPs, etc.
• Participate in the Hotel Manager on Duty Program.
• Follow supervisor’s instructions and complete other duties as directed or assigned.
• Drive personal vehicle or company car as needed.

Benefits

• Equal Opportunity Employer status
• Consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
• Accommodation for the application process due to medical condition or disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed