F&B Hospitality Specialist (Host)

Tyme Maidu Tribe•Oroville, CA

16h•Onsite

About The Position

Our purpose is to provide a fun, friendly and hospitable experience for all our guests. Utilizing the latest QR Code and Handheld service technologies, our Hospitality Specialists deliver the most unique and engaging eating and drinking adventure in the North State. We’re seeking “Champions of Hospitality” who thrive in the moment and strive to entertain and indulge our patrons in all phases of their guest experience.

Requirements

Ability to multi-task
Knowledge of beer, wine and liquor
Ability to perform each essential duty satisfactorily
Pass initial drug screening
Pass background investigation
Pass random drug tests
Pass credit check
Obtain training in food safety and responsible beverage service of the Casino’s choosing
Genuine commitment to Hospitality and Guest Service
Strong time and task management skills
Ability to collaborate with the TEAM to ensure a top-notch guest experience
Excellent Communicator, Friendly and Sociable
Great attention to detail, highly accommodating and attentive
Ability to take initiative, finding thoughtful and creative ways to better the experience
High School Diploma or GED equivalent
Ability to read, analyze and interpret documents, such as safety rules, operating and procedure manuals
Ability to effectively present information and response to questions from managers, customers, and the general public effectively and courteously
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions and decimals
Ability to compute rates, ratios and percentages
Ability to apply commonsense understanding to carry out instructions furnished in written, verbal or diagram form
Ability to deal with problems, which may involve several concrete variables

Responsibilities

Welcome and direct our Guests as they arrive
Provide guidance and support to Guests with TOAST QR Code ordering platform
Provide cocktail service to Guests with TOAST Handheld POS
Inspect and Test currency to avoid accepting counterfeit bills
Host the Guest Experience with thoughtful and personal table management
Accept and post payments with special attention paid to accurately transacting Tier Resort Benefit Card discounts for our Players.
Promote venue specials, promotions and events
Assist with expediting food and drink orders
Enhance the Guest Experience with thoughtful recommendations and insight
Ensure our Guests enjoy a comfortable, clean and FUN! environment