FOH F&B - Dinner/Default - Host

Canadian Niagara Hotels Group • Niagara Falls, ON

3d • Onsite

About The Position

The Canadian Niagara Hotels Group of Companies is seeking a Host/Hostess to join their team at Niagara Brewing Company. This role offers opportunities for learning and development within the hospitality industry. The Host/Hostess will be responsible for welcoming guests, managing seating, answering calls, taking reservations, and ensuring a positive dining experience.

Requirements

• Previous experience coordinating booking, confirmation, and table allocations.
• Great conversational skills and teamwork-oriented individual.
• Positive and outgoing personality.
• Demonstrated ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks with multiple guests/ items/products.
• Previous equivalent experience in a dining room environment.
• Outstanding attention to detail – both personal grooming/appearance and in properly identifying guest’s needs, demeanor, and level of required service attention.
• Ability to quickly respond to changing work volume; high-energy level/speed.
• Ability to work independently with minimal supervision.
• Must be available holidays and weekends.

Responsibilities

• Warmly welcome guests and escort guests promptly to their assigned dining area.
• Manage the seating chart and flow of the guests in the dining area.
• Provide accurate wait times to incoming guests if required.
• Answer incoming calls to the restaurant and take reservations.
• Check menus to ensure they are current, clean, plentiful, and accuracy of event signage.
• Share menu knowledge to assist guests with questions and special requests.
• Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
• Clean tables, complete closing duties and re-stock tableware and other supplies.
• Thank every guest as they are leaving.
• Attend daily stand-up meetings at start of shift.
• Work safely and in compliance with all health, safety, and sanitation standards.
• Perform any and all other tasks, which are assigned by management.

Benefits

• Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
• Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
• Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed