F&B Banquets & Catering - Houseperson

Omni Hotels & Resorts•Eagan, MN

23h•$17 - $17•Onsite

About The Position

Omni Viking Lakes Hotel is seeking a Banquet Houseperson. The Banquet Houseperson ensures the function room is set according to guest expectations and Omni Standards. This role involves setting up, tearing down, and cleaning all space associated with banquets and conventions. Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor. If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Requirements

Minimum of 2 years previous banquet experience in a high volume, upscale hotel required.
Must have exceptional guest service skills.
High School Diploma required.
Must be willing to work a flexible schedule, including weekends, holidays, and evenings.
Must have excellent interpersonal and communication skills.
Must have a strong attention to detail, be able to make quick decisions and possess good judgment.
Ability to multitask and portray a friendly demeanor in a fast-paced environment.
Must consistently demonstrate a teamwork-oriented and positive attitude.

Responsibilities

Cleans Function Rooms Prior to Set-up.
Set up, stock, and maintain meeting rooms.
Provides required amenities, as dictated by Banquet Department Standards.
Refreshes meeting rooms during and in-between meal and coffee breaks.
Break down meeting rooms as soon as possible after the end of function.
Completes Special Projects as directed by department management.
Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites.
Cares for banquet equipment.
Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
Respond to last-minute requests and communicate changes to appropriate departments.
Must follow all details as described on Banquet Event Orders (BEO’s).
Fulfills assigned tasks to ensure that function rooms meet all requirements reflected on the daily worksheets are met.
Ensures that cleanliness and order of all storage and back of house areas is to ensure a productive, safe and energy-conserving work environment.
Responsible for adhering to hotel policies and procedures, as well as all associate safety trainings.
Attend department meetings and other company required trainings.
Complete other duties as assigned by management.