Banquets Set-up Houseperson

MCR Hotels•Fort Worth, TX

17h•Onsite

About The Position

The Banquet Set-up Houseperson is responsible for setting up all event/meeting rooms according to specifications. This role involves maintaining meeting rooms and adjoining public spaces in excellent condition, reporting maintenance needs, and following daily work sheets. The houseperson will set up and break down for banquet functions, including moving tables, setting tables and chairs, staging, and preparing buffets and bars. They must follow Banquet Event Orders with attention to detail and maintain knowledge of various set-up styles. Responsibilities also include refreshing rooms, returning dirty dishes, preparing supply carts, maintaining a professional demeanor, communicating with the team, and ensuring safety awareness. The role requires proper handling and sanitation of equipment, following lost and found procedures, and exercising respect for guest property. Immediate reporting of any needed repairs is essential.

Requirements

Minimum formal education of some high school and a minimum one-year job-related experience preferred.
Previous meeting and event set-up and clean-up experience a plus.
Must be able to abide by the company appearance standards and compliance with the designated uniform.
Dedicated to exceeding service standards and providing services and standards to the highest caliber.
Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
Must be able to read and interpret Banquet Event Orders and other communication methods used in Conference Services.
Must be able to work variable shift, weekends, holidays, and special events, as needed.
Must have employment eligibility in the U.S.
Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
Must be able to lift up to 50 lbs. and work the majority of shift on feet.
Ability to bend, squat, push, and pull carts and equipment weighing up to 250 pounds on a regular and continuing basis.
Ability to stand and exert well-paced mobility for up to four hours in length
Frequently is required to talk or hear.

Nice To Haves

Previous meeting and event set-up and clean-up experience a plus.

Responsibilities

Maintain all meeting rooms and adjoining public spaces in excellent condition at all times.
Report all maintenance needs and damages to Manager/Engineering department for immediate repair.
Follow daily work sheets and checklists through to completion.
Maintain office area, storerooms, equipment, and work carts in excellent condition at all times.
Set up and break down for banquet functions as needed including moving tables, setting tables and chairs, staging and portable stairs, podiums, buffet set-up, bar set-up, etc.
Set up and break down a variety of rooms in various styles and shapes.
Follows Banquet Event Orders with strong attention to detail
Maintains a strong knowledge of various types of set-up.
Attends appropriate department meetings.
Refresh rooms as needed through a variety of tasks including vacuuming, removing dirty dishes.
Return dirty dishes to the dishwashing area.
Prepare carts with supplies needed for set-up or refreshment of rooms.
Always maintains a professional demeanor and attitude.
Communicates all pertinent information to the set-up team.
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).
Reports all safety incidents to the on-duty supervisor.
Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
Follows through on lost and found procedures.
No articles shall be removed from occupied rooms.
Absolute respect for guest property should always be exercised.
Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, etc.).