F&B ASST MGR

L' Auberge Casino Hotel Baton Rouge•Baton Rouge, LA

About The Position

The F&B Assistant Manager supports food and beverage operations by maintaining service standards, appropriate staffing, and operational integrity. The role helps manage subordinate personnel, promote courteous service to customers and employees, and assist the F&B Manager with policies, procedures, and documentation. The position requires supervisory experience in a high-volume restaurant or food and beverage venue, along with current state and parish alcohol-related permits.

Requirements

  • Must be at least 21 years of age.
  • Demonstrated supervisory experience in a high-volume restaurant or food and beverage venue.
  • Must obtain and maintain a current State Responsible Vendor Permit.
  • Must obtain and maintain a current Parish Alcohol Beverage Control License.
  • At least 3 years of experience directly related to the role's accountabilities.

Responsibilities

  • Deliver internal and external guest service in accordance with the Six Core Service Standards.
  • Staff, schedule, evaluate, train, develop, and monitor subordinate personnel.
  • Recommend wage increases, promotions, demotions, discipline, and other employment actions for subordinate personnel.
  • Promote courteous treatment of customers and employees by resolving complaints, answering questions, and providing general service.
  • Ensure food servers, bus persons, and other food and beverage personnel meet or exceed service standards.
  • Maintain control of the venue and ensure staffing levels are appropriate for business volumes.
  • Assist the F&B Manager in developing and implementing policies, procedures, and rules, including operations manuals, to promote compliance with company and regulatory guidelines.
  • Create and maintain records, reports, and other documentation as required by company and business expectations.
  • Maintain the viability and integrity of all food and beverage operations.

Benefits

  • Day-one medical coverage (may vary by position).
  • 401(k) matching (may vary by position).
  • Annual performance bonus (may vary by position).
  • Paid time off, earned according to local policy and increasing with length of employment.
  • Wellness programs supporting financial, physical, and mental well-being.
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