Eye Care Clinical/Surgical Supervisor-RN

iOR Partners•Moses Lake, WA
•$70,000 - $85,000•Onsite

About The Position

iOR Partners is hiring an Ophthalmic Clinical Operations Supervisor to lead day-to-day clinical and surgical operations for its office-based ophthalmic surgery program in Moses Lake, Washington. The role works alongside physicians and clinical staff to coordinate surgical schedules, prepare patients, and maintain a safe, efficient, compliant, and survey-ready surgical environment. The office-based surgery model brings ophthalmic procedures into a dedicated surgical suite within a practice. The supervisor leads site accreditation readiness and regulatory compliance, supervises and coordinates clinical staff, and serves as the on-site liaison to iOR’s revenue cycle management (RCM), accreditation, compliance, and materials management teams. The role also supports optometric outreach and relationships with referring optometrists. The position is onsite, has no travel, and is full-time and exempt. The stated salary range is $70,000–$85,000.

Requirements

  • At least 3 years of ophthalmic experience in a clinical, surgical, or practice administration role.
  • Registered Nurse (RN).
  • Current ophthalmic certification (COA, COT, COMT, or CO-OSC), or equivalent experience as an ophthalmic practice administrator.
  • Working knowledge of ophthalmic surgical workflows and pre-surgical diagnostics.
  • Strong communication, organization, and problem-solving skills, with the ability to build trust and work effectively with physicians.
  • Ability to coordinate across multiple teams and adjust to shifting priorities in a clinical setting.
  • Must be based locally within the Moses Lake, Washington market; this is not a remote position.
  • Authorization to work for an employer in the United States without visa sponsorship.

Nice To Haves

  • Prior supervisory or lead experience in an ophthalmic practice, ASC, or office-based surgery setting.
  • Experience supporting optometric outreach or building relationships with referring providers.
  • Experience coordinating across multiple providers or practices within a surgical setting.

Responsibilities

  • Lead day-to-day ophthalmic surgical operations, including surgical scheduling, workflow coordination, and patient flow.
  • Serve as the primary on-site point of contact for physicians and keep surgical schedules and communication organized.
  • Improve surgical schedule efficiency to maximize throughput and minimize downtime.
  • Lead the office-based surgery program at the site and ensure each surgery day is planned, staffed, and ready to run on schedule.
  • Partner with clinical and accreditation teams to implement office-based surgery policies, infection prevention standards, and patient safety protocols.
  • Maintain patient safety protocols, including applicable sedation and monitoring procedures, emergency equipment checks, and staff emergency drills.
  • Oversee pre-surgical diagnostics, patient workups, and coordination of ophthalmic testing, such as biometry, topography, OCT, and visual fields.
  • Ensure clinical findings align with surgical planning to support readiness and outcomes.
  • Supervise, schedule, and train clinical and surgical staff; coordinate staffing and coverage based on the site model.
  • Maintain accreditation readiness, including mock surveys, policy and procedure upkeep, and survey preparation with the accreditation team.
  • Ensure compliance with OSHA, HIPAA, and applicable state and federal regulations, including requirements for infection prevention, sterilization, and medication management.
  • Ensure accurate, complete, and timely documentation for surgical cases and maintain compliance within EHR systems.
  • Lead quality improvement activities, including tracking quality indicators, conducting chart audits, reporting incidents, and implementing corrective action plans.
  • Maintain staff training, competency, and credentialing records for accreditation and regulatory requirements.
  • Partner with iSupply on inventory management, vendor coordination, and cost efficiency.
  • Collaborate with the RCM team to align clinical operations, documentation, and reimbursement workflows.
  • Coordinate as an on-site liaison across iOR teams, including RCM, accreditation, compliance, and materials management.
  • Support optometric outreach with the Provider Relations Manager – Optometric Growth.
  • Build and maintain relationships with referring optometrists and assist with in-market engagement activities.
  • Track and report operational performance metrics, such as utilization, efficiency, and patient experience.
  • Perform other tasks as needed if the role or organizational objectives change.
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