Express Technician

Don Wood Chevrolet•Logan, OH
•Onsite

About The Position

The Express Technician performs lube, oil, filter, and multipoint inspection services for customer vehicles, assesses supplemental vehicle needs, and helps ensure accurate diagnoses and high-quality service. The role supports customer satisfaction through prompt service and communication, contributes to productivity and cost control, and identifies ways to improve operational efficiency and customer service. The technician is expected to maintain clean vehicles and a clean, safe work environment, comply with OSHA/EPA requirements and company standards, and complete other duties requested by management. The position also calls for ethical conduct, professionalism, dependable attendance, and supporting the success of other employees. Work is performed in a shop setting, with exposure to prevailing weather and typical shop conditions, including noise, dust, odors, fumes, chemicals, and adhesives. The employee must safely operate equipment and move vehicles.

Requirements

  • High school diploma or equivalent is recommended but not required.
  • One year of experience as a technician's assistant or apprentice.
  • Valid driver's license and an MVR that meets company policy requirements.
  • Ability to lift up to 100 pounds.
  • Ability to perform the physical duties described, including sitting, standing, bending, reaching, talking, hearing, using hands and fingers, handling or operating objects, tools, or controls, and occasionally stooping, kneeling, or crouching.
  • Ability to operate equipment and move vehicles safely.
  • Demonstrated leadership, compliance, customer service, ethics and integrity, oral communication, planning and organizing, quality, dependability, and safety and security competencies.

Nice To Haves

  • Local state inspection license preferred.

Responsibilities

  • Perform lube, oil, filter, and multipoint inspection services and processes for customer vehicles.
  • Assess supplemental vehicle needs and support proper diagnoses.
  • Deliver quality service and notify management of substandard processes, parts, or procedures.
  • Maintain vehicle cleanliness during servicing and repairs.
  • Promote customer satisfaction through prompt, accurate service and communication.
  • Support productivity, customer service, and cost control.
  • Maintain a clean and safe work environment and follow OSHA/EPA requirements.
  • Perform other job duties requested by management.
  • Model ethical standards, professionalism, a positive attitude, and dependable attendance.
  • Support other employees' success and seek improvements to business efficiency and customer service.
  • Observe safety and security procedures and use equipment and materials properly.
  • Operate equipment and move vehicles safely.

Benefits

  • Medical benefits.
  • Employee discounts on vehicle purchases, parts, and service.
  • Paid time off.
  • Comprehensive employee recognition programs.
  • Continued training through the manufacturer.
  • Opportunities for professional growth and career advancement from within.
  • Comprehensive training and competitive compensation.
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