Express Service Technician

AutoNation•Palm Beach, FL

About The Position

The Express Service Technician performs vehicle maintenance assigned on repair orders, following dealership and factory standards for efficiency, accuracy, quality, and safety. The role helps build customer loyalty by developing trust and confidence in AutoNation’s care for vehicle safety and reliability, while providing an exceptional customer experience. The technician communicates regularly with the Parts Department and Service Advisors, documents work performed, keeps current with factory technical bulletins, and participates in factory-sponsored training as appropriate. Success is measured by targeted production and Customer Satisfaction Index results.

Requirements

  • High school diploma or equivalent.
  • Attention to detail.
  • Ability to follow processes to ensure quality and safety.
  • Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
  • Passion for cars and customer service.

Nice To Haves

  • Experience as an express/quick lube technician is preferred.

Responsibilities

  • Perform vehicle maintenance work outlined on repair orders efficiently and accurately in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication effectively.
  • Document work performed on each vehicle on the repair order.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive pay and benefits.
  • Paid training and OEM certification support.
  • Competitive compensation and 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to discounts through YouDecide, a website offering deals from providers and retailers.
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