Express Service Advisor
About The Position
Your next opportunity awaits at Fletcher Jones Toyota of Carson. Known for our commitment to quality and delivering an exceptional guest experience, we take pride in our passionate team and innovative approach. We are hiring an Express Service Advisor to join our team! The Express Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of concerns and/or recommending maintenance services, preparing repair orders and being proactive, accurate and thorough in communication. The Express Service Advisor serves as a liaison between customer and technician ensuring the customer’s needs are understood by the technician and the recommended service is understood by the customer.
Requirements
- Valid driver’s license and clean driving record
Nice To Haves
- Previous experience as an Express Service Advisor preferred
Responsibilities
- Ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting
- Listening to their description of concerns and/or recommending maintenance services
- Preparing repair orders and being proactive, accurate and thorough in communication
- Serves as a liaison between customer and technician ensuring the customer’s needs are understood by the technician and the recommended service is understood by the customer
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k)
- 401(k) matching
- Flexible spending account
- Professional development assistance
- Life insurance
- Employee assistance plan
- Disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
