Express Service Advisor
Covert Buick GMC of Austin•Austin, TX
•Onsite
About The Position
Express Service Advisors are usually the first and last impression a customer has with a shop. They're the ones who greet customers, listen to their concerns, communicate to a team of automotive technicians to provide a solution to their maintenance needs, and act as the liaison between the shop and the customer. Express Service Advisors mainly deal with quick lane services like oil changes and light maintenance. Customer service is of upmost importance and all advisors are graded on this.
Requirements
- Customer service skills
- Ability to communicate effectively with customers and technicians
Nice To Haves
- Bilingual
Responsibilities
- Greet customers
- Listen to customer concerns
- Communicate customer needs to automotive technicians
- Provide solutions to customer maintenance needs
- Act as a liaison between the shop and the customer
- Deal with quick lane services like oil changes and light maintenance
Benefits
- Base plus commission pay
- Weekly pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
