Express Lube Advisor

Lithia & Driveway • Austin, TX

1d • Onsite

About The Position

The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Lithia Motors is the largest auto dealership group in the country with over 300 locations, focused on providing customers with an honest, simpler experience, all the while working in a positive team environment. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

• Communication skills – communicates effectively with others.
• Time management – managing one’s own time and time of others.
• Typing – ability to type efficiently in order to enter repair orders.
• Basic computer & cost calculation skills
• High School graduate or equivalent, 18 years or older required.

Responsibilities

• Presents a friendly, professional greeting to customers.
• Helps identify, confirm and offer resolution to customer concerns.
• Serves as the communicator between customer and technician.
• Ensures the customer’s needs are understood by the technician.
• Ensures needed and recommended service/repairs are understood by the customer.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED