Express Lanes and Ramp Signaling Operations Program Manager

AECOM•Miami, FL

14d•$120,000 - $150,000•Onsite

About The Position

AECOM is seeking an Express Lanes and Ramp Signaling Operations Program Manager for the SunGuide Transportation Management Center (TMC) in Miami, Florida. SunGuide TMC is part of the Transportation Systems Management and Operations Office at the Florida Department of Transportation (FDOT) District Six, which operates and maintains intelligent transportation systems infrastructure, incident management resources, and traffic management strategies across Miami-Dade and Monroe Counties. District Six operates and maintains 95 Express, Palmetto Express, and 75 Express, as well as ramp signals along I-95, with additional signals planned along S.R. 826/Palmetto Expressway. This is a full-time, on-site position. The Program Manager oversees express lanes and ramp signaling operations, monitors and analyzes operational performance, and develops recommendations and corrective actions. The role conducts operational analyses, provides project information to stakeholders, coordinates testing of software, hardware, and firmware changes, and reviews operational parameters. It also supports plan reviews, peer reviews, meetings, presentations, and community outreach. The position requires alternate work schedules and 24-hour on-call availability, as well as State and Federal criminal history/security and SLERS background checks. Relocation and employment authorization sponsorship are not available.

Requirements

BA/BS degree in a STEM discipline and six years of experience in an operations role within a TMC or similar transportation operations facility, or demonstrated equivalency of experience and/or education.
Experience in team leadership, interpersonal, and organizational skills.
Demonstrated ability to apply core management concepts, including team supervision, prioritization of competing demands, operational decision-making, and execution of business objectives.
Experience communicating technical information clearly, verbally and in writing, to technical and non-technical audiences.
Experience with Windows-based applications and standard office technology.
Experience preparing technical reports and professional correspondence.
Experience prioritizing and coordinating real-time operational activities and competing operational priorities.
Experience performing effectively in a fast-paced, rapidly changing operational environment requiring proactive and reactive operational adjustments.
Ability to pass State and Federal criminal history/security background checks.
Ability to pass a State Law Enforcement Radio System (SLERS) background check.
Ability to work alternate work schedules and be on call 24 hours per day.

Nice To Haves

Professional Engineer (PE) license or progress toward licensure.
Operational knowledge of the South Florida express lanes network.
Familiarity with Florida’s Turnpike and FDOT District Four, with which the express lanes network is coordinated.
Operational knowledge of TMC operations.
Operational knowledge of ramp signaling.

Responsibilities

Manage and oversee express lanes and ramp signaling operations.
Monitor operational performance to ensure services meet required objectives and performance outcomes.
Evaluate and analyze project-related performance metrics and trends.
Develop and implement operational recommendations and corrective actions to prevent or mitigate degradation of performance measures.
Conduct operational analyses, including assessment of system performance and field conditions, as applicable.
Provide project-related data and information to internal and external stakeholders.
Coordinate and support testing for software, hardware, and firmware upgrades or changes.
Review and update operational parameters, including express lanes time-of-day, level-of-service, and traffic-density-delta tables; ramp signaling central and local time-of-day tables; and minimum and maximum metering rates.
Review and comment on plans submitted to the TSM&O Office by other entities, including FDOT offices and partner agencies.
Attend meetings related to plan reviews.
Conduct peer reviews of studies or technical reports developed by other FDOT units.
Represent the Department in meetings, workshops, and presentations, including other express lanes deployments as project lead and technical expert.
Support express lanes and ramp signaling community outreach and public information activities as requested by the Department.
Work alternate schedules and be available on call 24 hours per day.
Complete required State and Federal criminal history/security and SLERS background checks.