Automotive Express Advisor
About The Position
Merrick Jeep Chrysler Dodge Ram is actively hiring an experienced Express Lane Service Advisor / Automotive Service Advisor / Service Writer to join our fast-paced, high-volume service department. As part of the VIP Automotive Group, one of the Northeast’s leading automotive dealer groups, we provide exceptional earning potential, long-term career growth, professional training, and a customer-focused work environment. This is the opportunity for those searching for Automotive Service Advisor jobs, Express Lane Service Advisor jobs, Automotive Service Writer jobs, Jeep Service Advisor jobs, Dealership Service Advisor jobs, Auto Service Consultant positions, Automotive customer service careers, Service drive advisor opportunities, and Automotive advisor jobs near Nassau County or Long Island.
Requirements
- Minimum 2 years of Automotive Service Advisor or Service Writer experience
- Previous dealership experience required
- Strong communication, sales, and customer service skills
- Ability to multitask in a fast-paced dealership environment
- Strong organizational and problem-solving abilities
- Professional appearance and positive attitude
- Valid driver’s license with clean driving record
Nice To Haves
- Express lane or quick service experience preferred
Responsibilities
- Schedule and manage express service appointments
- Greet customers and provide exceptional customer service
- Write repair orders (ROs) accurately and efficiently
- Assist customers with maintenance recommendations including oil changes, brakes, tires, batteries, and factory scheduled maintenance
- Recommend and upsell additional maintenance and repair services
- Communicate repair timelines, approvals, and service updates
- Coordinate workflow between technicians, dispatchers, and customers
- Ensure repair orders are properly completed and closed
- Maintain high customer satisfaction and retention scores
- Support daily operations in a fast-paced express service environment
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan with company match
- Paid Time Off (PTO, vacation, sick time, holidays)
- Employee discounts on vehicles, parts, and service
- Life Insurance
- Supplemental Benefits (STD & LTD)
- Employee Recognition Programs
- Paid Training and Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
