Export Coordinator M-F 8am-4:30pm with rotating weekend shifts
About The Position
Together, Marken is the clinical and advanced therapy part of UPS Healthcare Precision Logistics, helping reach patients faster with greater scalability and access to new supply-chain pathways. The Export Coordinator is responsible for coordinating daily international air export operations, ensuring compliance with company and regulatory standards, maintaining accuracy and efficiency, and delivering a high level of customer satisfaction. The role requires integrity, attention to detail, and sound, timely decisions in a fast-paced environment. The position is permanent and follows a Monday–Friday schedule of 8:00 a.m.–4:30 p.m. with rotating weekend shifts.
Requirements
- High school diploma, GED, or international equivalent.
- Basic knowledge of customs operations, laws and regulations, and other government departments.
- Basic computer skills.
- Basic understanding of the HS system.
- At least 1 year of experience in export freight forwarding or logistics coordination.
- Strong knowledge of air export regulations and documentation requirements.
- Experience with AES filing and export compliance processes.
- Strong organizational and multitasking skills, with attention to detail.
- Effective written and verbal communication skills.
- Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word, and other logistics systems.
- Ability to work independently and as part of a collaborative global team.
- Problem-solving and decision-making abilities in a time-sensitive environment.
- Positive, professional attitude and commitment to integrity, accuracy, and service excellence.
- Must be able to work rotating weekends.
- Must be a U.S. citizen or national, a lawful permanent resident, or otherwise authorized to work in the U.S. for this employer.
Nice To Haves
- Air export experience is highly desirable.
Responsibilities
- Coordinate and manage all aspects of air export shipments.
- Ensure bookings use current and accurate rates; consolidate and route shipments according to local office procedures.
- Monitor and track outbound shipments from origin to final destination, providing timely updates and communication.
- Send pre-alerts and shipment notifications promptly to destination offices and agents.
- Communicate with carriers, customers, and internal teams about shipment status, delivery schedules, and special handling requirements.
- Maintain accurate, current shipment data in the Maestro system, including milestones and route legs.
- Verify export documentation for accuracy and completeness, coordinating with Customer Service to obtain missing information.
- Complete AES (Automated Export System) filings in compliance with export regulations.
- Build and maintain relationships with internal departments, overseas offices, agents, and service providers.
- Support continuous improvement in production, productivity, and quality standards to meet departmental goals and timelines.
Benefits
- Medical and prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance and Accidental Death and Dismemberment coverage
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid holidays
- Personal time
- Paid sick leave and family and medical leave time as required by law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
