Export Coordinator, Trade Compliance

Pernod Ricard•Fort Smith, AR

1d•Hybrid

About The Position

The Export Coordinator prepares, reviews, and provides export documentation for PRUSA global customers, ensuring documents are accurate, complete, and tailored to country-specific regulatory requirements. This role supports international customer needs by coordinating timely documentation, resolving questions, and partnering cross-functionally to help ensure smooth and compliant export shipments.

Requirements

Strong working knowledge of Microsoft Office, including Word, Excel, Outlook, and Teams.
Proficiency with Microsoft Excel and the ability to work accurately with shipment and documentation data.
Strong attention to detail and commitment to documentation accuracy.
Excellent written and verbal communication skills, with the ability to communicate professionally with global customers and cross-functional partners.
Strong customer service mindset and ability to support time-sensitive customer and business requirements.
Proven ability to deliver high-quality results on strict timelines within a fast-paced environment.
Strong organizational, analytical, decision-making, and problem-solving skills.
Ability to manage multiple priorities while maintaining accuracy and follow-through.

Nice To Haves

Undergraduate degree in Business, Supply Chain, International Trade, Logistics, or a related field preferred; equivalent experience may be considered.
International customer service, export documentation, logistics, or supply chain experience preferred.

Responsibilities

Prepare, validate, and provide export documentation to customers in a timely manner.
Review customer and country-specific documentation requirements and ensure export documents align with applicable standards.
Partner cross-functionally with Export Market Supply, Logistics, Shipping, Operations, and other internal and external stakeholders to support timely, accurate, and compliant export processes.
Respond to customer and internal stakeholder inquiries related to export documentation and shipment support.
Maintain export documentation records to support audit readiness.
Identify documentation gaps, process concerns, or recurring issues and escalate appropriately to support timely resolution.
Support continuous improvement efforts related to export documentation accuracy, workflow efficiency, and customer service.