Export Coordinator, Trade Compliance

Pernod Ricard • Fort Smith, AR

4d • $46,900 - $58,600 • Hybrid

About The Position

The Export Coordinator prepares, reviews, and provides export documentation for PRUSA global customers, ensuring documents are accurate, complete, and tailored to country-specific regulatory requirements. This role supports international customer needs by coordinating timely documentation, resolving questions, and partnering cross-functionally to help ensure smooth and compliant export shipments.

Requirements

• Undergraduate degree in Business, Supply Chain, International Trade, Logistics, or a related field preferred; equivalent experience may be considered.
• Strong working knowledge of Microsoft Office, including Word, Excel, Outlook, and Teams.
• Proficiency with Microsoft Excel and the ability to work accurately with shipment and documentation data.
• Strong attention to detail and commitment to documentation accuracy.
• Excellent written and verbal communication skills, with the ability to communicate professionally with global customers and cross-functional partners.
• Strong customer service mindset and ability to support time-sensitive customer and business requirements.
• Proven ability to deliver high-quality results on strict timelines within a fast-paced environment.
• Strong organizational, analytical, decision-making, and problem-solving skills.
• Ability to manage multiple priorities while maintaining accuracy and follow-through.

Nice To Haves

• International customer service, export documentation, logistics, or supply chain experience preferred.

Responsibilities

• Prepare, validate, and provide export documentation to customers in a timely manner.
• Review customer and country-specific documentation requirements and ensure export documents align with applicable standards.
• Partner cross-functionally with Export Market Supply, Logistics, Shipping, Operations, and other internal and external stakeholders to support timely, accurate, and compliant export processes.
• Respond to customer and internal stakeholder inquiries related to export documentation and shipment support.
• Maintain export documentation records to support audit readiness.
• Identify documentation gaps, process concerns, or recurring issues and escalate appropriately to support timely resolution.
• Support continuous improvement efforts related to export documentation accuracy, workflow efficiency, and customer service.

Benefits

• Flexible work policy with a hybrid option allowing flexibility to work remotely 2 days a week.
• Empowerment to work hours that make the most sense for them and their team’s schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree