Export Account Manager

Forrest Logistics LLCPhoenix, AZ

About The Position

We are looking for self-motivated and dynamic professionals to join our growing team at Forrest Logistics. As an Export Account Manager, you will focus on helping customers move their inventory in the most efficient and cost-effective way while working with our carriers to ensure safe and on-time pickup and deliveries. This position offers the unique opportunity to contribute to a growing start-up and launch or continue a career in logistics. Join the fastest-growing logistics start up in the industry and experience the fun, challenge, and personal opportunities as a member of the Forrest team.

Requirements

  • Be a problem solver who works well under pressure, meets deadlines within a specified time frame, and can provide regular communication on status of accounts
  • Proven ability to negotiate shipping rates and other logistics-related costs
  • A solid understanding of international trade regulations and customs procedures
  • This position must provide quality customer service by researching issues, answering questions, and addressing concerns with customers and carriers
  • Effective verbal, written, and organizational skills are critical
  • Highly skilled at developing and maintaining relationships with customers, carriers, and team members
  • A strong sense of personal accountability and a winning attitude

Nice To Haves

  • Several years of experience in international trade, logistics, or a related field is preferred.
  • Bachelor’s degree preferred

Responsibilities

  • Develop and grow relationships with customers and carriers
  • Communicate and work closely with import Account Managers to facilitate reuse of equipment
  • Serve as the primary point of contact between the client, the logistics provider, and other relevant parties
  • Responsibly manage shipments by ensuring all loads are fulfilled to expectations
  • Identify and resolve any issues or delays that may arise during the export process
  • Monitor and report events within a load’s lifecycle to team members and customers
  • Manage carrier performance and responsibilities
  • Coordinate all aspects of the export process, such as scheduling shipments, preparing shipping documents and ensuring compliance with international trade regulations

Benefits

  • competitive salary
  • benefits
  • Internal advancement opportunities for performers
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