Expo Services
About The Position
The Expo Services role requires a strong understanding of event space needs and the ability to comprehend detailed instructions. Responsibilities include setting up, taking down, and resetting event spaces for various events such as expos, conventions, sporting events, and entertainment within the DECC Facility. The role ensures event areas are set up precisely to the highest standards and meet client expectations. This involves preparing, setting up, and removing tables, chairs, and pipes and drapes for conventions, banquets, trade shows, meetings, and other events. The position also involves assisting DECC clients with event setup, providing courteous help and directions to guests and vendors, and responding quickly to requests for additional setups and tasks. Facility cleaning and other related duties are also part of the role, along with any additional duties assigned.
Requirements
- Must be able to respond quickly to requests for service and assistance.
- Able to comprehend detailed written instruction and use equipment and materials properly.
- Able to work independently and as a team, while maintaining a positive attitude.
- Able to move quickly throughout the complex when event(s) are in multiple areas of the facility.
- Able to adapt to frequent changes, delays, or unexpected events.
- Able to ensure a high level of customer service.
- Must have excellent organizational and time management skills.
- Must be 18 years of age or older.
- Successful completion of reference checks.
- Successful completion of a background check.
- Successful completion of a drug test, if applicable.
- Must present acceptable documents evidencing identity and employment authorization at the time of hire.
Nice To Haves
- High school diploma or general education degree (GED) is preferred.
- At least one year of customer service experience is preferred.
- One to three months of related experience and/or training, or equivalent combination of education and experience is preferred.
- Previous experience and/or training with lifting and moving items is preferred.
Responsibilities
- Set up event spaces, take down and reset event spaces.
- Service various events held at the DECC, such as expos, conventions, sporting events, and entertainment.
- Review detailed event sheets and follow procedures to ensure event areas are set up precisely, to the highest standards, as well as meeting the client’s expectations.
- Prepare, set up, and remove tables, chairs, and pipes and drapes for conventions, banquets, trade shows, meetings, and other events scheduled at the DECC.
- Assist DECC clients in the set-up of their events and provide courteous help and/or directions to guests, and vendors as needed.
- Respond quickly to requests for additional and unexpected room set ups and tasks as needed.
- Assist with facility cleaning and other related duties as needed.
- Perform additional duties as assigned.
Benefits
- Free parking
- Employee wellbeing initiatives
- Monthly bus pass bus reimbursement program
- Public Employee Retirement Account (PERA) – Pension Plan – with employer match
- Optional Minnesota Deferred Compensation Plan
- Free Employee Assistance Program
- Paid Time Off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
