Expo (Food Expeditor)

White Mountain Hotel & Resort•North Conway, NH

11d•Onsite

About The Position

The Expo (Food Expeditor) plays a critical role in ensuring a smooth and efficient dining experience by serving as the primary communication link between the kitchen and front-of-house service team. This position is responsible for coordinating food orders, ensuring accuracy and presentation, and maintaining the timely delivery of meals to guests. The ideal candidate is organized, detail-oriented, and able to remain calm and focused in a fast-paced restaurant environment while maintaining the high standards of service expected at the White Mountain Hotel & Resort.

Requirements

Previous restaurant or food service experience preferred, but not required.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize effectively during busy service periods.
Excellent communication and teamwork skills.
Ability to work efficiently under pressure while maintaining a positive attitude.
Basic understanding of food preparation, menu items, and common dietary restrictions.
Dependable, punctual, and committed to providing exceptional guest service.
Availability to work evenings, weekends, and holidays as needed.

Responsibilities

Coordinate the flow of food from the kitchen to the dining room, ensuring orders are delivered accurately and promptly.
Review completed dishes for proper presentation, portioning, temperature, and adherence to guest requests.
Verify that all items on a ticket are prepared correctly, including modifications, allergies, and dietary restrictions.
Communicate effectively with chefs, cooks, servers, and food runners to maintain efficient service.
Organize and prioritize food tickets to ensure proper timing and coordination of courses.
Ensure meals for the same table are delivered together whenever possible.
Assist with garnishing, finishing touches, and preparing plates for service as directed by the culinary team.
Direct food runners and servers in delivering completed orders to the appropriate tables.
Monitor ticket times and proactively address delays or potential service issues.
Maintain a clean, organized, and properly stocked expo station throughout each shift.
Assist with food running and other restaurant duties as needed.
Follow all food safety, sanitation, and resort operating standards.
Support a positive, professional, and team-oriented working environment.