Explorer - Jurassic Jungle - BONUS ELIGIBLE!

Thanksgiving Point Institute•Lehi, UT

About The Position

The Explorer works at Mountain America Jurassic Jungle in the Mountain America Museum of Ancient Life, helping families enjoy a welcoming, fun, and safe visit to a five-story prehistoric play environment with climbing adventures, interactive dinosaurs, challenges, and themed birthday party rooms. This role is an opportunity to build guest-service, communication, teamwork, and problem-solving skills. A positive attitude, willingness to learn, and interest in making guests feel welcome are valued; years of experience are not required. The position is part-time, with a morning shift from 8:45 a.m. to 3:15 p.m., averaging 15 hours per week. The schedule includes weekends and holidays, except Sundays when the venue is closed. The role may require lifting up to 25 pounds, climbing stairs, bending, standing for extended periods, and handling small objects. Applicants must be at least 16 years old and pass a background check. The job is eligible for a $200 signing bonus and a $100 referral bonus.

Requirements

At least 16 years old.
Successfully pass a background check.
Enjoy helping others and treat guests and coworkers with patience and respect.
Bring positive energy, a willingness to learn, and readiness to contribute in a lively environment.
Communicate clearly, answer questions, work through challenges, and give safety directions respectfully.
Collaborate well, accept coaching, and be willing to give and receive constructive feedback.
Remain attentive and composed while working indoors around crowds, noise, and movement.
Be willing to reinforce safety rules, including with a firm but friendly approach.
Be physically able to lift up to 25 pounds, climb stairs, bend, stand for extended periods, and handle small objects.

Responsibilities

Welcome families, answer questions, and help guests feel comfortable and excited about their visit.
Monitor play areas, explain and reinforce safety expectations, and respond thoughtfully when guests need assistance.
Help families enjoy memorable birthdays and special occasions in the themed party rooms.
Communicate helpfully and positively with children, parents, and visitors of all ages.
Encourage exploration, support interactive activities, and help guests get the most out of their experience.
Maintain clean, organized, and inviting spaces throughout the day.
Communicate clearly with teammates, lend a hand where needed, and contribute to a collaborative workplace.
Follow organizational policies and represent Thanksgiving Point’s commitment to compassion, curiosity, and confidence.
Take on additional responsibilities as needed to keep the guest experience running smoothly.