Experienced Jeweler

Tiffany & Co. • New York, NY

1d • $28 - $56

About The Position

The Tiffany & Co. Experienced Jeweler is proficient in nearly all technical aspects of jewelry and stone work. The Experienced Jeweler is skilled at performing jewelry using a wide range of standard and skilled techniques for complex new and client-owned merchandise. They possess a deep knowledge of jewelry materials (including metal assay and gemstone identification and sensitivity) as well as CAD engineering, fabrication and installation, and is able to communicate this knowledge to technical and non-technical co-workers. The Senior Jeweler SME assists the Lead Jeweler with all jewelry/stone setting candidate bench testing. They also assist the Lead Jeweler in training newly hired jewelers and other technicians. The Senior Jeweler SME understands workshop safety, ensures risks are minimized and sets a strong compliance example in this area.

Requirements

• Diamond and colored-stone setting experience
• Soldering experience
• Laser welding experience
• Flexible work schedule and ability to work overtime as needed, including weekends
• Strong attention to detail
• Customer service orientation
• Fluent English language skills - Reading, Writing, Verbal
• Ability to shift tasks quickly to meet daily business needs
• Strong initiative and the ability to work without constant direction
• Excellent organizational abilities to manage and prioritize multiple tasks
• Demonstrated ability to identify and provide resolution for areas of improvement
• Ability to inspire trust, fairness, integrity, and professionalism with staff members as well as management
• Ability to work with cross-functional teams
• Detail-oriented ability to communicate effectively with different levels of management
• Ability to prioritize and work in a highly dynamic, fast-paced, and team-oriented environment

Nice To Haves

• Degree from jewelry technical/design program
• Completion of Graduate Gemology degree or completion of courses
• Tiffany & Co. product knowledge
• Engineering ability
• Fabrication experience
• Assembly experience
• Gemstone setting experience
• Non-precious stone setting experience
• Basic computer knowledge

Responsibilities

• Execute technical skills within the jewelry work scope with the highest quality and proficiency.
• Become a go-to Jeweler for high jewelry stone setting specifically with center and colored stones.
• Assist the Lead Jeweler in the technical development of all jewelry craft levels, including bench test & onboarding.
• Perform complex engineering projects related to high jewelry items and high-value client pieces.
• Design, solution, fabricate and complete: Adjustable shank installation on high-value rings (including those with side stones), hot/cold enamel, solution parts engineering, stone setting, pendant/brooch modifications, gallery reconstruction, watch case repair/fabrication, bespoke alterations, melee stone setting/tightening in all setting types, hand-make settings for fancy shape stones, and construct invisible clasps and hidden bales on statement jewelry items.
• Partner with CAD technicians to develop new parts and custom components.
• Support high jewelry events and be client-facing at these events, potentially requiring travel.
• Complete all craft work according to Tiffany quality and design standards.
• Read, understand, and follow written repair instructions, seeking clarification when needed.
• Inspect all assigned orders for defects, noting, repairing, or escalating as appropriate.
• Perform specialty craft work, such as complex setting and enameling, as appropriate to skill set and work mix.
• Meet or exceed established productivity standards.
• Maintain assigned orders in an organized fashion, ensuring due dates are adhered to.
• Report any late or potentially late orders to administration or management.
• Maintain an organized bench and workspace.
• Request needed parts, consumable materials, tools, or supplies according to established procedures.
• Maintain all assigned parts, metals, and scrap in a secure and organized fashion according to established procedures.
• Perform setting, repairs, and alterations on all assigned orders according to Tiffany & Co. standards.
• Take a role in developing the technical skill of new hires and co-workers.
• Actively collaborate with coworkers, administration, and management in problem-solving.
• Participate in one-on-one or group training for local and remote technicians.
• Help less knowledgeable technicians develop a working knowledge of Tiffany & Co. products.
• Proactively seek and apply new skills and techniques for quality, safety, or productivity improvements.
• Proactively share skills and techniques with coworkers.
• Provide technical support for events, including new sale alterations and technical solutioning.
• Comply with all health and safety requirements, including PPE, hazardous material handling, machine guarding, and ergonomics.
• Maintain a safe workstation free from risks.
• Immediately report any safety incidents, including 'near misses', to management.
• Contribute to and educate technical and non-technical staff in the safe and efficient operation of the workshop.
• Assist and educate technical staff in cleaning and maintaining common areas and equipment.
• Report any worn, broken, or unsafe tools, equipment, and supplies.
• Identify and report any gaps in workshop infrastructure.
• Identify technical equipment and tools for continuous improvement in efficiency and safety within the workshop.

Benefits

• The hiring range for this position ranges from $28 - $56/hr. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED