Experienced Dealer

Resorts World Catskills•Village of Monticello, NY

About The Position

The Experienced Dealer deals assigned table games efficiently and accurately while providing courteous service to patrons and team members. The role requires proficiency in at least two core games, including Blackjack, and in a variety of other table games. Dealers manage game pace, wagers, chips, cards, dice, cash buy-ins, and required paperwork in accordance with company policy, casino standards, New York State Gaming Commission rules, and applicable internal controls. They report irregularities and suspicious guest activity to the Table Games Floor Supervisor and follow policies concerning minors and intoxicated guests. The position requires an audition at a live casino table, mathematical proficiency, dexterity, color differentiation, and the ability to work varying schedules, including weekends, holidays, and assigned shifts. The role involves prolonged standing and other physical activities, and may expose the Team Member to loud casino-floor noise and tobacco smoke. The Company states its commitment to equal opportunity and welcomes diversity in its workforce.

Requirements

Demonstrate dealer skills through an audition at a live casino table.
Have proven proficiency in mathematics and accurately perform mathematical functions applicable to business needs.
Be willing and able to work weekends, holidays, and assigned shifts; schedules may vary to reflect business needs.
Be skilled in dealing two core games and a variety of other table games.
Possess at least two of the five core games—Blackjack, Craps, Roulette, Baccarat, and Pai Gow Tiles—with Blackjack among them.
Have a minimum of six months' experience dealing in a Class III gaming jurisdiction.
Be able to qualify for, apply for, and obtain a New York State Gaming Commission license if required.
Differentiate cheque colors and their appropriate values.
Possess the dexterity needed to deal a variety of table games.
Read, analyze, and interpret policy and procedure manuals and related documents; respond to common inquiries from team members or guests; write detailed instructions and correspondence; and present information effectively one-on-one and in small groups.
Compute basic mathematical calculations, decipher reports, and maintain reports upon request.
Meet the physical demands of the role, including prolonged standing and the ability to lift or maneuver at least 25 pounds.
Handle intoxicated guests professionally.

Responsibilities

Deal assigned table games proficiently and quickly enough to meet company-established decisions-per-hour expectations.
Provide courteous service and maintain cordial interactions with patrons and team members.
Shuffle cards thoroughly and promptly in compliance with casino standards, while controlling the pace of the game.
Pay and take winning and losing wagers according to company policy.
Verify and sign fills, credits, and associated documents, and ensure the accuracy of paperwork.
Pass pertinent information to relieving dealers and supervisors.
Issue chips for cash buy-ins or credit in accordance with company policy.
Maintain control of the shoe, cards, dice, and float while keeping them in visual contact.
Inform the Table Games Floor Supervisor of irregularities, including suspicious guest activity.
Set game pace based on the type of action and players’ abilities to maintain efficient game speed.
Accept cash buy-ins and perform cash drops according to company policy.
Comply with applicable department policies and procedures, gaming regulations, NYSGC rules, and internal controls.
Follow the Company Compulsive and Problem Gambling Plan, including rules prohibiting service to minors or intoxicated persons.
Comply with departmental and property-wide policies and procedures.
Perform other tasks as assigned.