Experienced Customer Service Rep - Dispatcher
Weather Engineers•Jacksonville, FL
•Onsite
About The Position
Weather Engineers, Inc., a family-owned and operated HVAC business since 1963 in Jacksonville, FL, is seeking an Experienced Customer Service Rep - Dispatcher for a full-time position. The company values dedication, hard work, and customer satisfaction, providing home comfort solutions through installation, repair, service, maintenance, and duct cleaning. This role is crucial for daily operations, involving answering calls, entering data, and sending follow-up emails, ensuring top-notch customer service and support.
Requirements
- 5+ years of customer service experience
Nice To Haves
- 10+ years of experience in customer service
- Some data entry experience
Responsibilities
- Answering incoming calls
- Entering call slips accurately into the system
- Sending follow-up emails to customers
Benefits
- Competitive wage of $18 - $20 per hour
- Health, dental, and vision
- Paid time off (PTO)
- Vacation time
- Paid holidays
- A 401(k) with a match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
