About The Position

Demonstrate genuine hospitality and provide exceptional customer service in the bar area. Consistently mix, garnish, and serve alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant.

Responsibilities

  • Maintain complete knowledge of BOCA food and beverage preparation, menu, and specials.
  • Take orders for alcoholic beverages (for guests age 21 and over), non-alcoholic beverages, and food items.
  • Prepare alcoholic and non-alcoholic beverage orders.
  • Enter orders using a computer-based POS system.
  • Refill drinks as requested by customers.
  • Accept different types of payment and make change.
  • Interact with customers, management, and co-workers in a friendly and fast manner.
  • Check guests’ identification to confirm they are of legal drinking age; politely refuse service to underage guests and notify a manager.
  • Help customers understand and choose menu items, suggestively sell food and beverage items, take orders, and ensure customers feel cared for during their visit.
  • Keep the bar stocked with beer, wine, and liquor, and keep it clean while providing friendly, attentive service.
  • Maintain a clean workstation.
  • Report to work in a neat, clean uniform and maintain well-groomed hair and personal hygiene.
  • Adhere to all company policies and procedures.
  • Perform other duties as directed by management.
  • Attend required meetings.
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