Experienced Auto Glass Technician

Safelite • Sebring, FL

21h • $24 - $32

About The Position

Safelite is hiring an experienced Auto Glass Technician, with placement at Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, and certifications. The role provides vehicle glass repair, replacement, and recalibration services at a Safelite Shop or Mobile Glass Shop, with an emphasis on safety, quality, efficiency, and customer service. Senior and Master Technicians may also provide technical leadership, coach and mentor others, and support technician development.

The position involves operating Safelite tools and technology, using diagnostic equipment for recalibration and troubleshooting, and safely driving company and customer vehicles. Technicians communicate with customers in person, by phone, and by text; clean vehicles after each job; and may present and sell Safelite products and services. The work may take place outdoors in varied weather and temperatures and requires handling tools, equipment, and chemicals.

Compensation is listed as $24.00–$26.50 per hour for Technicians, $26.50–$29.50 per hour for Senior Technicians, and $29.00–$32.25 per hour for Master Technicians. A relocation bonus is offered. Actual compensation depends on experience, qualifications, certifications, geographic market, and internal equity.

Requirements

• Technician level: typically at least 1 year of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
• Senior Technician level: typically at least 3 years of vehicle glass experience, demonstrated technical proficiency and quality performance, and ability to work independently.
• Master Technician level: typically at least 5 years of vehicle glass experience, advanced technical expertise, and demonstrated mentoring, coaching, or training capability.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Ability to work outdoors for extended periods in a wide variety of weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to Safelite procedures.
• Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficiency with computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, both independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company uniform and PPE policies.
• Ability to maintain stable performance under pressure or opposition, including time pressure and productivity measures.
• High school diploma or GED/equivalent is preferred.

Nice To Haves

• Passion for craftsmanship and quality work.
• Interest in emerging vehicle technology and ADAS systems.
• Desire to continue growing within the trade.
• Interest in mentoring others for Senior and Master Technician levels.

Responsibilities

• Provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop efficiently, safely, and with a focus on quality and customer service.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Operate Safelite tools and technologies, including True Seal®, Ezi-Wire™, the Glass Table System (GTS), applicable chemicals, work order and customer administration systems, and Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Clean customer vehicles after every job.
• Communicate with scheduled customers in person, by text, and by phone; present, promote, and sell Safelite promotional items and services.
• At Senior and Master Technician levels, serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring.
• Perform other duties as assigned and comply with company policies and standards.

Benefits

• Relocation bonus.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED