Experienced Alarm Technician

Bay Alarm Company•San Diego, CA

10d

About The Position

Install burglar, fire, card access, Bayguard, and CCTV security systems. Explain installation procedures to customers and conduct system orientations. Perform system alterations and additions, and service systems as required. This role performs all Level 2 tasks and skills and demonstrates Level 3 installation proficiency. Technicians install alarm systems offered by Bay Alarm Company, CCTV systems of up to and including 16 cameras, and intercom systems. Fire and access-control installations require completion of the relevant classes. The technician also handles major modifications to older systems, including discontinued Bay product lines, and services larger systems while serving as an on-call technician. The position maintains better than 1.0 efficiency and a minimum production of 130 units per month. It requires recurring or refresher training in key areas, including CCTV, access control, and fire alarm products. The technician provides customer support and system explanations, prepares equipment, installs and tests systems to company standards, processes documentation, and provides formal training and assistance to new hires. Twenty-four-hour on-call support may be required, including on weekends and holidays.

Requirements

2–3 years of alarm installation or electrical experience required; 4–5 years preferred.
High school diploma or equivalent required.
12 months of experience as a Level 2 Installer.
Pass required classes and exams.
Demonstrate proficiency in Level 3 installation skills and knowledge.
Complete the service skills class and pass the written test.
Obtain supervisor sign-off certifying competency.
Pass a corporate inspection of installed systems.
Written and spoken English-language skills required.
Valid driver's license and clean driving record required.
Ability to pass a pre-employment screening process.

Nice To Haves

4–5 years of alarm installation or electrical experience.

Responsibilities

Perform all Level 2 tasks and skills.
Install all burglar alarm systems currently offered by Bay Alarm Company.
Install CCTV systems, including PC- and non-PC-based systems, up to and including 16 cameras.
Install intercom systems.
Install fire systems after completing required fire-related classes.
Install access-control systems after completing access-control-related classes.
Perform major modifications to older systems, including discontinued Bay product lines.
Maintain better than 1.0 efficiency and a minimum production of 130 units per month.
Complete recurring or refresher training in CCTV, access control, and fire alarm products.
Service larger systems while serving as an on-call technician.
Establish positive contact with customers and explain installations to them.
Prepare installation equipment.
Install systems in a timely manner and according to company standards.
Run required system tests and process necessary documentation.
Provide formal training and assistance to new hires.
Provide 24-hour on-call support, which may be required on weekends and holidays.
Perform other miscellaneous responsibilities and duties as assigned.

Benefits

Sign-on bonus available to applicants who apply directly; agency-referred candidates and current or former employees are not eligible.
Medical, dental, vision, and life insurance.
401(k) with company match.
40-hour workweek with overtime opportunities.
Take-home company vehicle with gas card or mileage reimbursement.
Uniform, tools, and cell phone provided.
Paid training and NICET certifications.
Alarm system purchase plan and employee discounts.
Long-term disability coverage.
Vacation, sick time, holidays, and Bay Alarm Days.
Employee referral bonus program.
Flexible spending account.
Employee assistance program (EAP).
Education reimbursement.
Family scholarship programs.
Employee resource groups.
Community service programs.
Clearly defined career path and promotional opportunities.