Experience Lab Host, Part-Time (Onsite, Nashville)

charity: waterNashville, TN
Onsite

About The Position

As an Experience Lab Host, you'll play an integral role within our Experience Lab team, ensuring the smooth daily operation of our Experience Lab and providing exceptional support to our guests. You'll be the go-to person for visitors, assisting with wayfinding, answering questions, and ensuring a positive and engaging experience. You'll also maintain the Lab's interactive exhibits, manage supplies, and help with administrative tasks. You'll report to the Experience Lab Director and work closely with the team to support various initiatives, contributing to a collaborative and fast-paced environment.

Requirements

  • A passion for customer service, problem-solving, and building meaningful relationships
  • The ability to work effectively as part of a team in a dynamic environment
  • Demonstrated initiative and a willingness to seek guidance when needed
  • Exceptional interpersonal, oral, and written communication skills
  • The ability to work on the weekends

Nice To Haves

  • Experience working with people in a retail environment
  • Experience with video technology
  • Fluency in Spanish

Responsibilities

  • Being a welcoming face of the Experience Lab, providing exceptional support to guests
  • Assisting guests with our Virtual Reality station; helping them get set up and comfortable with the VR technology
  • Serving as a tour host for various public tours
  • Supporting the daily operations of the Experience Lab, including opening and closing procedures
  • Maintaining the Lab's interactive exhibits and physical space, keeping it looking its best
  • Providing support for Experience Lab marketing initiatives in and out of the physical space
  • Providing administrative support to the Experience Lab team, including shipping, receiving, and organizing storage spaces
  • Contributing to a collaborative and fast-paced team environment
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