Visitor Experience Host (Houston) Part-time Seasonal

ARTECHOUSE•Houston, TX

1d•Onsite

About The Position

ARTECHOUSE is seeking dynamic individuals to be part of the Visitor Experience (VE) team in their Houston location. VE Hosts serve as ambassadors, responsible for ensuring a positive visitor experience and the safety of the art and technology. ARTECHOUSE is a small team with big ambitions, creating, producing, and presenting award-winning technology-driven exhibitions and innovative cinematic experiences for all ages. They operate high-tech art spaces in Washington, D.C., New York City, and Houston. The company is committed to empowering, educating, and inspiring future generations by pushing creative innovation and working with leading digital artists. They believe in the transformative power of art, science, and technology, aiming to inspire new artists, educate the public about new mediums, and empower artists and partners. ARTECHOUSE values diversity, inclusivity, and hard work, and is an equal opportunity employer.

Requirements

Excellent oral communication and interpersonal skills
Flexibility and positivity in dealing with new experiences and people
Comfortable with speaking to small groups of people
Experience with, or ability to learn, ticketing and office software
Ability to spend shifts walking/standing/moving about in public spaces
MUST be available to work Saturdays, Sundays, or both

Nice To Haves

Previous experience in a visitor services role or in a hospitality position

Responsibilities

Act as ARTECHOUSE ambassador to the general public through positive and timely customer service for all visitors both in person and over email
Work collaboratively with the team to ensure positive visitor experience
Welcome visitors and deliver an introduction talk to position their experience
Ensure the safety of the artwork and other guests by being a vigilant presence on the gallery floor
Maintain a well-informed, working knowledge on the topic of the featured artist(s), installations on view and the digital medium overall
Perform opening, closing and mid-shift duties to ensure a clean and ready space for the visitors
Utilize ticketing software in order to assist guests with ticket purchases, check-in and other ticketing needs
Proactively engage with visitors to assist with their experience
Manage crowd control and visitor traffic flow with the ability to anticipate opportunities to assist visitors and allow for as smooth an operation as possible
Educate people about ARTECHOUSE’s mission and current installation
Embody and exemplify the values of ARTECHOUSE in every interaction with visitors