Experience Developer

Nextdeavor•San Jose, CA

12h•Remote

About The Position

Become a Key Player as an Experience Developer. You will own the full lifecycle of personalized digital experiences and help the team deliver reliable, measurable campaigns for global customers. You’ll partner with product, engineering, and operations stakeholders to reduce incidents and improve experimentation integrity. This role is remote-friendly but requires availability during Pacific hours.

Requirements

2+ years in JSON scripting, product support, QA, or a similar role within digital platforms
Experience with campaign orchestration or experimentation tools (examples: Adobe Target, AJO, Optimizely)
Proven incident management experience, SLA adherence, and on-call support
Splunk proficiency including dashboards, queries, and alert configuration
JSON and REST API validation experience; familiarity with tools like Postman
Working knowledge of web technologies (HTML, JavaScript)
Bachelor’s degree in a relevant field or equivalent practical experience

Nice To Haves

Experience with Adobe Experience Cloud (AEM, AJO, Adobe Target, Analytics)
Familiarity with headless CMS architectures and content delivery frameworks
SQL and analytics debugging skills
Experience with test automation frameworks or scripting

Responsibilities

Monitor live campaigns via Splunk and maintain dashboards and alerts for rapid issue detection and triage
Serve as an escalation point for production incidents; lead triage, root cause analysis, and resolution coordination with engineering teams
Collaborate with internal and client teams to resolve complex incidents, document findings, and deliver preventive recommendations
Participate in on-call rotations within defined SLA windows and maintain runbooks, incident playbooks, and operational documentation
Contribute to automation initiatives to improve testing efficiency and reduce toil
Author components and experiences in a headless CMS and build campaigns to deliver personalized content experiences
Validate personalization logic, audience segmentation, campaign targeting, and support A/B testing and experimentation frameworks