Experience Design Account and Delivery Director
About The Position
The Experience Design Account and Delivery Director leads the successful delivery, growth, and innovation of Experience Design services across a client account. This role serves as the senior design leader responsible for ensuring high-quality outcomes, building strong client relationships, and driving business value through design. The Director also advises clients on building and maturing their design organizations, operations, and capabilities. Candidates should be located in the Chicago market, or open to regular travel to Chicago. As a Director at Perficient, you will play a crucial role on the leadership team of our digital consultancy practice. You will collaborate with the sales team, industry partners, and subject matter experts to deliver and expand digital solutions that transform how our clients connect with their customers and grow their business. This will involve working with cross-functional teams to drive results and financial performance. Additionally, you will foster an engaging colleague culture that inspires strong team and individual performance, in line with Perficient's People Promise. Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com. Our Experience Design practice helps our clients delight their customers with exceptional experiences – regardless of screen, device, or channel. Through a human-centric lens, our experts design curated digital experiences that drive customer satisfaction and engagement and give voice to the world's biggest brands by elevating and distinguishing the client's image and brand perception.
Requirements
- Candidates should be located in the Chicago market, or open to regular travel to Chicago.
Responsibilities
- Leads the successful delivery, growth, and innovation of Experience Design services across a client account.
- Serves as the senior design leader responsible for ensuring high-quality outcomes.
- Builds strong client relationships.
- Drives business value through design.
- Advises clients on building and maturing their design organizations, operations, and capabilities.
- Plays a crucial role on the leadership team of our digital consultancy practice.
- Collaborates with the sales team, industry partners, and subject matter experts to deliver and expand digital solutions.
- Works with cross-functional teams to drive results and financial performance.
- Fosters an engaging colleague culture that inspires strong team and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
