Onsite Experience and Sales Host

Bolt Farm Treehouse•Whitwell, TN

2d•Onsite

About The Position

Bolt Farm Treehouse is seeking an on-site Experience and Sales Host to be the face of their guest experience. This role involves hosting a signature Sip & Paint experience three nights a week, with the primary goal of converting attendees into repeat guests. The ideal candidate will possess a luxury hospitality background, strong sales and storytelling abilities, and a high level of emotional intelligence. This position reports to the Director of Revenue and collaborates with the on-site operations team, playing a crucial role in driving rebookings and enhancing the overall guest experience.

Requirements

1-3+ years in luxury hospitality, high-end events, or experiential sales.
Proven ability to engage and convert in a live, in-person setting.
Excellent verbal communication and presentation skills.
Ability to work evenings and weekends (Tue, Thu, Sat are primary event nights).
Must be on-site at the Bolt Farm Treehouse property in Whitwell, TN.
Valid driver's license (property navigation).

Nice To Haves

Experience at a luxury resort, boutique hotel, or high-end venue (Waldorf, Four Seasons, Ritz-Carlton, or similar).
Background in entertainment, hosting, or live performance.
Familiarity with CRM/pipeline tools (we use GoHighLevel).

Responsibilities

Host the signature Sip & Paint experience 3 nights per week (Tue, Thu, Sat), creating an intimate, elevated, and unforgettable atmosphere.
Deliver the rebooking pitch naturally during events, converting attendees into repeat guests through a $295 Future Stay deposit offer with an immediate reward (professional photoshoot session + a BOLT FARM signature robe).
Facilitate post-event experiences including coordinating professional photoshoot sessions and live communal Sip & Paint art reveals.
Conduct personal 1:1 villa invitations for select guests, delivering handwritten cards and small gifts to drive attendance and rebookings.
Collaborate with Dreamweavers (on-site experience team) to personalize guest interactions using enriched guest profiles.
Track and report rebooking metrics, attendance rates, and event feedback to drive continuous improvement.
Represent the Bolt Farm brand at the highest level in every guest interaction, from casual golf-cart greetings to the main stage.