Expense Management Coordinator

Howard Hanna Real Estate Services•Charlotte, NC

13d

About The Position

The Expense Management Coordinator is responsible for accurate and timely processing of relocation-related expenses and reimbursements for corporate clients and relocating employees. The role ensures expenses comply with client policies, maintains accurate records, supports billing and reconciliation, and provides responsive support to employees and internal teams.

Requirements

Strong attention to detail and organizational skills.
Excellent communication and customer service skills.
Ability to manage multiple priorities and meet deadlines.
Proficiency with Microsoft Office, particularly Excel.
Ability to work independently and as part of a team.

Nice To Haves

2+ years of experience in expense management, accounting, payroll, relocation, or a related field preferred.
Relocation industry experience is a plus.

Responsibilities

Review and process relocation expense submissions for accuracy, completeness, and policy compliance.
Process employee reimbursements, allowances, advances, and other relocation-related payments.
Determine and identify taxable versus non-taxable expenses in accordance with client policies and applicable guidelines.
Communicate with employees regarding expense documentation, eligibility, and payment status.
Work with Relocation Counselors, Account Managers, Accounting, and Payroll to resolve expense questions and discrepancies.
Maintain accurate expense records and documentation within the relocation management system.
Assist with client billing, reporting, and account reconciliation.
Monitor outstanding expenses and follow up to ensure timely processing.
Maintain confidentiality of employee and client financial information.
Identify opportunities to improve expense processing procedures and efficiency.