Expeditors Internship
About The Position
Expeditors is seeking interns for its Ocean Services and Air Departments. Interns will help manage shipments and ensure smooth, timely, accurate processing while communicating with internal and external stakeholders. Work includes managing workboards, documentation, invoicing, and process compliance, as well as supporting team collaboration, continuous improvement, and KPI performance through proactive problem solving. This is a current, in-office internship for local candidates in the Seattle area, with a minimum duration of six months. Full-time employment may be considered after successful completion of the internship.
Requirements
- Fluent in English.
- Good computer skills, including experience with MS Excel, MS Word, and PowerPoint.
- Proactive approach and strong organizational skills.
- Effective interpersonal skills, including the ability to listen, comprehend, and communicate clearly and concisely to achieve positive results.
- Positive, team-oriented attitude and willingness to support the team.
Nice To Haves
- Knowledge of the global logistics industry.
Responsibilities
- Process shipment settlements and communicate with origin and internal teams to provide timely updates and resolve operational or financial issues.
- Maintain smooth and efficient freight process flow and ensure shipments move in a timely manner.
- Provide timely updates on shipment status, delays, or exceptions.
- Respond promptly and professionally to internal and external communications.
- Build and maintain strong relationships with internal and external stakeholders.
- Participate in customer and internal calls as needed to gather and understand key information.
- Create and maintain up-to-date OneNote documentation for assigned responsibilities to support training and knowledge sharing.
- Develop and maintain SOPs for new accounts, updating processes and information when changes occur.
- Complete invoicing accurately and on time.
- Complete required training hours and attend additional training sessions as needed.
- Learn new processes and take on additional responsibilities.
- Support teammates and contribute to a positive, respectful, collaborative work environment.
- Communicate professionally and respectfully about colleagues and other departments.
- Take ownership of issues by analyzing them, working toward solutions, and escalating to leadership when needed.
- Support team projects and share relevant information with colleagues.
- Meet KPI standards according to company procedures.
Benefits
- Paid sick time, accruing at one hour per 30 hours paid.
- 401(k) retirement savings plan with employer match.
- Employee Assistance Program (EAP).
- Training and Personnel Development Program.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
