Expeditors Internship
About The Position
Expeditors is hiring interns for its Ocean Services and Air Departments. The role supports shipment management by ensuring shipments are processed smoothly, accurately, and on time, while maintaining communication with internal and external stakeholders. Work includes workboard management, documentation, invoicing, process compliance, and supporting team collaboration, continuous improvement, and KPI performance. The internship is current and in-office, for local candidates in the Seattle area, with a minimum duration of six months. Full-time employment may be considered after successful completion of the internship.
Requirements
- Good computer skills, including MS Excel, MS Word, and PowerPoint.
- Fluency in English.
- Proactive approach and strong organizational skills.
- Positive, can-do attitude and willingness to support the team.
- Effective interpersonal skills, including listening, comprehension, and clear, concise communication.
Nice To Haves
- Knowledge of the global logistics industry.
Responsibilities
- Process shipment settlements and communicate with origin and internal teams to provide timely updates and resolve operational or financial issues.
- Maintain an efficient freight process flow and ensure shipments move on time.
- Provide updates on shipment status, delays, and exceptions.
- Respond promptly and professionally to internal and external communications.
- Build and maintain relationships with internal and external stakeholders.
- Participate in customer and internal calls as needed to gather and understand key information.
- Create and maintain up-to-date OneNote documentation to support training and knowledge sharing.
- Develop and maintain SOPs for new accounts and update processes and information when they change.
- Ensure invoicing is timely and accurate.
- Complete required training hours and attend additional training as needed.
- Learn new processes and take on additional responsibilities.
- Support the team with a positive attitude and contribute to a respectful, collaborative work environment.
- Communicate professionally and respectfully about colleagues and other departments.
- Take ownership of issues, work toward solutions, and escalate to leadership when appropriate.
- Support team projects and share relevant information with colleagues.
- Meet KPI standards according to company procedures.
Benefits
- Paid sick time accrued at one hour per 30 hours paid.
- 401(k) Retirement Savings Plan with employer match.
- Employee Assistance Program (EAP).
- Training and Personnel Development Program.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
