Exemptions and Credit Administrator

Town of Trumbull•Trumbull, CT

14d

About The Position

Under the general direction of the Tax Assessor, Deputy Tax Assessor, or their designee, the Exemptions and Credit Administrator processes applications for tax exemptions and credits associated with motor vehicles, personal property, and real estate. The position supports staff in ensuring Tax Assessor’s Office functions are completed promptly and according to approved policies and procedures. Work is reviewed for effectiveness, accuracy, and compliance with applicable laws, regulations, policies, and procedures. The role also performs clerical and customer-service duties, maintains accurate office records, assists with personal property work and Board of Assessment Appeals duties, and may provide occasional guidance to office staff. Applicants must meet the minimum experience and training requirements to participate in the examination. Selection is based on experience and training (75%) and an oral examination (25%). Employment offers are subject to successfully passing a pre-employment drug test and physical. Applicants must be U.S. citizens or provide proper authorization to work in the United States by the closing date.

Requirements

A minimum of three years of cumulative office experience, or preferred experience in a municipal assessment office.
Ability to interpret and follow complex oral and written instructions and accurately apply established procedures.
Strong basic mathematical and analytical skills.
Working knowledge and understanding of the regulations, procedures, and practices of a municipal Assessor’s Office.
Ability to communicate effectively and professionally with the public, coworkers, supervisors, and other municipal staff.
Ability to make routine decisions according to applicable laws, ordinances, regulations, policies, and procedures.
Ability to organize, prioritize, and manage multiple tasks and competing priorities while maintaining accuracy and attention to detail.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive taxpayer and assessment information.
Ability to work independently and effectively as part of a team.
Must meet the minimum required experience and training to participate in the examination.
Must be a U.S. citizen or provide proper authorization to work in the United States by the closing date.
Any offer of employment is subject to successfully passing a pre-employment drug test and physical.

Nice To Haves

College degree preferred, particularly in Business, Finance, Economics, or a closely related discipline.
Experience in a municipal assessment office preferred.
CCMA 1 certification is highly desirable; candidates without certification must be willing to complete the required coursework toward certification.
Experience with Vision Government Solutions, Quality Data Systems, and Microsoft Office Suite, including Excel, Word, and Outlook.

Responsibilities

Process and maintain exemptions, credits, and tax relief programs.
Verify qualifications for tax exemption and credit programs.
Process prorates on exemptions and credits; assist with motor vehicle, real estate, and personal property prorates as needed.
Perform clerical duties, including filing, copying, typing, data entry, correspondence, and record maintenance.
Provide professional and courteous customer service in person, by telephone, and by email.
Assist with personal property, income and expense work, and audits.
Provide backup for the Personal Property Administrator.
Assist with Board of Assessment Appeals clerical duties as needed.
Maintain accurate and organized records associated with daily Assessor’s Office operations.
Operate office equipment and use computer applications, including Microsoft Office and CAMA systems.
Apply applicable laws, regulations, policies, and established assessment procedures.
Perform other assessment-related duties as assigned.
Occasionally provide guidance and direction to office staff.