Exemptions Administrator

City of New York•New York, NY

3d•$61,656 - $80,000•Hybrid

About The Position

The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently. The Property Exemptions Administration (PEA) oversees and executes property tax benefits for a diverse array of entities and individuals, including commercial and industrial properties, residential multi-family construction, new one- to two-family construction, government entities, non-profits, renters, and homeowners. PEA is seeking a motivated, detail-oriented, and organized professional for its Commercial Exemptions & Abatement Unit to support the accurate administration of property tax exemptions and abatements, ensuring they are properly applied to the correct property owners and associated records. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.

Requirements

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
Permanent Principal Administrative Associate Civil Service title, or reachable on the Principal Administrative Associate Civil Service Exam No. 1128, or permanent in a comparable Civil Service title eligible for a 6.1.9 title change.
Include Employee Identification Number (EIN) when applying.
Indicate permanent Civil Service title or list number for Exam No. 1128 in cover letter.

Responsibilities

Reviewing, researching and processing applications for multiple property tax abatements and exemptions programs, using standard operating policies and procedures (SOPs).
Adjusting, correcting and updating exemptions and abatements records.
Update database records to ensure that appropriate tax abatements, credits, or exemptions are accurately applied to the correct properties.
Ensure the accuracy and completeness of all data entry and application processing.
Responding to inquiries from internal and external parties, including customers and their proxies.
Access applicant data and supporting documentation from multiple sources for review, verify completeness, and update the appropriate databases as needed.
Serve as a point of contact for applicants and their representatives, providing timely information and guidance regarding application status and processing procedures.
Utilize the agency's Property Tax System (PTS) to process exemptions and abatements applications, for multiple property tax benefit programs.
Provide operational support across multiple programs within the division, adjusting responsibilities as workload demands shift to ensure processing deadlines are met.
Perform special projects as requested.